HR Ops Specialist - Japan

Job Description Summary

In this role, you will be primarily responsible for delivering end-to-end payroll support to employees and stakeholders. You will develop and maintain an in-depth understanding of payroll systems, processes, and legislative requirements to ensure accurate and compliant payroll execution and related payroll projects delivery. Besides, you will be responsible for HR processes and working with HR team across all HR service categories including support on Employee comprehensive query about local regulations and internal HR policy as well as onboarding, offboarding, payroll related support.

This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

Roles and Responsibilities

• Manage, execute, and provide support for one or more payroll processes, ensuring timely and precise payroll runs.
• Address employee payroll queries, including pay calculation, deductions, tax, and other payroll-related concerns.
• Support payroll transformation projects as assigned or other regional or global projects aimed for improving processes, systems, and service delivery.
• Assist in People Ops related audits and resolving audit findings.
• Address comprehensive employee queries related to local regulations, internal HR policies, and payroll matters, ensuring timely and effective resolution.
• Ensure adherence to Japan HR policies and labor laws.
• Collaborate with cross functional teams to enhance processes and implement best practices.
• Maintain and update employee records and HR documentation.
• Assist in the development and execution of People Ops initiatives and programs.
• Communicate effectively in both English and Japanese with internal and external stakeholders.
• Ad-hoc tasks as assigned by manager.

• Bachelor's degree in human resources, Business Administration, or a related field.
• Minimum of 3 years of Japan and multiple APAC countries Payroll experience and HR relevant.
• Comprehensive understanding of Japan Payroll Legislation and Labor Law.
• Proven experience supporting or leading payroll transformation initiatives.
• Proficiency in Japanese and English (written and spoken) is essential; Additionally, other language skill is a plus.
• Ability to work independently and collaboratively.
• Excellent attention to detail and problem-solving skills.

• Certification in HR or payroll management.
• Experience in a multinational corporation or similar environment.
• Familiarity with HR software and systems.