Global Program Manager, Workforce Transformation
Job Description Summary
Drive end-to-end contingent worker vendor and invoicing operations by combining financial governance, contract management, process transformation, and AI/Python-led automation to improve efficiency, accuracy, and operational scalability
Job Description
Invoice & Financial Operations Ownership: Own end-to-end invoice management including PR/PO handling, reconciliation, and preparation of plan vs. actual bridges. Ensure accuracy, timeliness, and adherence to defined financial controls.
AI-led Automation of Vendor Performance & Invoicing Processes: Lead the simplification and automation of vendor management and invoicing workflows using Python and AI-based solutions. Design and implement scalable mechanisms for intake, validation, reconciliation, and follow-ups, reducing manual effort and cycle time.
Contract & Commercial Understanding: Interpret and operationalize complex contracts, SOWs, and Change Requests. Track KPIs, timelines, financial commitments, and associated incentives/penalties, preferably within software development, support, or services environments.
Process Simplification & Modernization: Proactively identify inefficiencies in current workflows and redesign processes to eliminate redundant steps and non-value-added activities. Standardize and scale processes to improve efficiency, control, and consistency.
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Problem Solving & Root Cause Analysis: Conduct structured deep dives into operational and financial variances. Use analytical thinking to identify root causes, evaluate solution options, and drive closure through clear mitigation actions.
Planning & Resource Management: Apply planning concepts including forecasting, capacity planning, and resource management to align demand, supply, and financial plans.
Data Analysis & Reporting: Develop reports and dashboards using advanced Excel and Power BI. Translate data into actionable insights for stakeholders. Working knowledge of SQL is an added advantage.
Executive Communication & Visualization: Create high-quality presentations with clear storytelling and visualization. Develop process maps (e.g., swim lane diagrams) to drive clarity and alignment.
Continuous Improvement Mindset: Apply Lean principles to identify improvement opportunities and translate them into measurable operational outcomes. Stakeholder Management & Cross-functional Collaboration: Work with global stakeholders across functions. Lead discussions independently, communicate clearly (written and verbal), and ensure alignment on deliverables and timelines.
Required Qualification :
Total experience: 9+ years with Bachelor's degree (preferred Engineering or Maths)
Working experience in automation / Python
Additional Information
Relocation Assistance Provided: Yes
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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