Customer Portfolio Site Leader - CPM CS - Kemmerer, Wyoming

Job Description Summary

Activités de gestion/planification/coordination de projet généralement dans le contexte d'un projet de production ou de services pour répondre à une commande ou à un besoin d'un client en fonction de paramètres financiers/commerciaux et pour assurer la satisfaction du client. Responsable de la planification et/ou de l'exécution des opérations du département ou axé sur l'exécution d'activités professionnelles au sein d'une discipline technique. Fonctions dotées d'une certaine autonomie, mais guidées par les politiques établies ou l'analyse des résultats finaux.
Ce poste est autorisé à modifier les procédures et les pratiques en relation avec les tâches dans la mesure où les résultats finaux répondent aux normes d'acceptabilité (qualité, volume, respect des délais, etc.).

Job Description

What you'll do

• As the On-Site Services Customer Portfolio Leader representing GEV, located 33 miles east of Kemmerer, Wyoming; You will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L's and Growth Opportunity
• Develop and own site customer communication plan, coordinate and facilitate regular "Customer meetings" reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE VERNOVA
• Be responsible for developing outage scope/communicating scope to the field services team.
• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.
• Provide leadership in owning and driving all emergent/forced outage matters to resolution.
• Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GE network.
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure.

• Bachelor's Degree from an accredited University (OR an Associates degree from a college or 7+ years of experience in a power generation industry)
• Minimum of 5 years of Technical Field Services with Heavy Duty Gas Turbine/and or Mechanical Power Outage experience

• Ability to work at the site located in Wyoming.
• While Relocation is offered within the US no sponsorship (immigration support) is offered

• You have a passion for leading by example with exceptional communication skills, time management and leadership in a proactive environment including advanced knowledge with Microsoft tools.
• You are someone who brings vision for Lean Standard Work/Process Improvement with high level of operational judgment to achieve the position's objectives and strong experience with Project while adopting Lean processes and tools.
• Technical Field Service Experience with HD Outage experience is highly valued.