Customer Portfolio Manager

Job Description Summary

Activités de gestion/planification/coordination de projet généralement dans le contexte d'un projet de production ou de services pour répondre à une commande ou à un besoin d'un client en fonction de paramètres financiers/commerciaux et pour assurer la satisfaction du client. Responsable de la planification et/ou de l'exécution des opérations du département ou axé sur l'exécution d'activités professionnelles au sein d'une discipline technique. Fonctions dotées d'une certaine autonomie, mais guidées par les politiques établies ou l'analyse des résultats finaux.
Ce poste est autorisé à modifier les procédures et les pratiques en relation avec les tâches dans la mesure où les résultats finaux répondent aux normes d'acceptabilité (qualité, volume, respect des délais, etc.).

• All contract performance related activities , typically tied to a customer site. Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
• Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract. Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision • Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters
• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

• Bachelor's degree from an accredited university or college (any kind of engineering degree is preferred)
• At least 5 years of work experience in Power industry
• Strong oral and written communication skills

• Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.