Customer Fulfillment Specialist
Job Description Summary
What impact you'll make
Responsible for managing customers' orders in the system, maintaining accurate schedule of production demands for the plant as well as supporting long range planning process. Act as a primary contact of customers with any kind of issues and maintain an effective communication link between customers and the factory. Responsible for short-term demand changes management activities within the plant. Managing plan changes to maintain level loaded, feasible production plan based on internal & external capacity of resources, with minimizing inventory effect align customer demand.
Job Description
What you'll do
- Input customer forecasts & orders into Oracle ERP and create demand schedule to drive production
- Ensure receipt of customer Purchase Orders within timely manner
- Ensure weekly reconciliation of Open POs with the customers, mitigate the risk of unforeseen issues
- Provide primary point of contact for customers regarding change requests or fulfillment issues
- Support product transfer or new product introduction with initiating QWFs and manage communication
- Manage meeting/reporting (customer fulfillment, production meeting, production fulfillment meeting)
- Provide transportation requests to Logistics dep. on time, support shipment process with accurate data
- Fulfill customer demand of spare and small materials
- Coordinate short term planning activities of production in alignment with COE Leaders & business strategies & customer priorities
- Strong cooperation with site planners & fulfilment sourcing team
- Support any ad-hoc analysis based on management needs
What you'll bring (Basic Qualifications)
- University/Collage degree in Business or Engineering
- Fluent in Hungarian and English
- Supply chain planning/forecasting/order management experience
- Experience in dealing with global customers or vendor management
- Ability to use personal computing applications (Excel, Word, PP)
- Experiences with Oracle ERP or equivalent
- Excellent interpersonal skills
- Ability to drive change through influence and energy
- Ability to manage customers in stressful circumstances
- Customer centricity
At our Veresegyház site we manufacture and repair gas turbine components, and assemble small and medium-sized gas engine and gas turbine power plants. Our supportive team, excellent working conditions, gym and running track, and a restaurant offering quality meals await our new employees. Additionally, we support commuting with free company bus services and high fuel contributions. Development and diverse career opportunities are available at our company; we welcome those who wish to take advantage of them!
Veresegyház is not the end of the world; with our multiple company bus routes, it can be reached from Budapest via the M0, M2, M3 highways in as little as 20 minutes. The factory is located in a valley with wonderful greenery and a calm environment, where birds always chirp and the sun shines.
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What We Offer:
- Multi-element benefits package (cafeteria, health insurance, bonus)
- Excellent working conditions in our modern factory
- Company laptop and phone for work
- Commuting support (extensive company bus network from Budapest and surrounding areas)
- Restaurant offering quality meals (healthy and affordable menu options)
- Book lending, own gym, and outdoor sports fields for relaxation after work
- GE Volunteer Groups: teams aimed at improving our environment through community collaboration (e.g., Women's Network, Wellbeing, Pride Alliance)
Additional Information
Relocation Assistance Provided: No
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
Company Videos
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