Customer Contract Management Specialist

Job Description Summary

We are seeking a detail-oriented and experienced Billing Specialist to join our dynamic operations team. The ideal candidate will have a strong background in billing, finance, and accounting, with proven experience in contractual service agreements. This role requires excellent communication skills, the ability to work in a fast-paced, matrix organization, and proficiency in ERP systems.

Job Description

Essential Responsibilities:

• Create internal and external customer invoices, release to accounting and revenue recognition following established policies.
• Process internal and external customer orders and create debit & credit memos following established guidelines and procedures.
• Interface with Finance Managers, Operations and/or Fulfilments
• Interface with various internal departments to identify and resolve issues and propose process improvements
• Generate regular reports with billing and other financials metrics status
• Provide other analysis and support as needed

• Bachelor's degree and proven experience in Billing/Finance/Accounting and Contractual Service Agreements;
• ERP working experience; proficient in MS Office
• Excellent communication, problem solving, and interpersonal skills
• Demonstrated ability to work in a matrix organization, fast-paced environment
• Ability to work as a part of a multinational team
• Must have good time management, organizational skills and able to meet established deadlines
• Ability to multi-task
• English and second European language proficiency
• Strong communication skills both written and verbal

• International VAT policy knowledge
• Power industry knowledge
• Third European language
• Previous experience in multinational company