Commercial Operations Manager

Job Description Summary

Personnel en contact avec la clientèle chargé de remporter des contrats Les postes à ce niveau bénéficient d'une certaine autonomie, mais sont soumis à des politiques commerciales ou à une analyse des résultats finaux bien définies. Ce poste est autorisé à modifier les procédures et les pratiques en relation avec les tâches dans la mesure où les résultats finaux répondent aux normes d'acceptabilité (volume annuel, marges, exigences de conformité, etc.). Responsable de territoires de vente de taille moyenne.

Job Description

What will you do:

• Review and redline customer terms and conditions (T&Cs) and other commercial & contractual documents.
• Ensuring an acceptable risk profile for GE given the specific scope of supply and deal dynamics
• Lead and finalize the contractual schemes, Industrial models while engage with all respective stake holders (Tax, Legal, commercial Finance, Controllers, Operations, EHS).
• Proper identification & registration of identified risks in Risk Assessment Matrix tool and Salesforce Tool, Build & operate Risk Review sessions to drive early engagement, strategy development & respective approvals ensuring leadership alignment.
• Own the ComOps and respective risk process, including the use of tools and governance instances, ensuring development of consistent operations in ITO, adherent to our policies, processes & metrics and ensuring application of the agreed actions.
• Drafting, Discuss & negotiate NDA, Consortium Agreements, declaration forms etc. with potential Partners.
• Develop commercial expertise across regional Commercial & Sales teams, to ensure implementation of Grid risk policies & implementation of standardized best practices.
• Support of ITO teams by applying KPIs and challenging risk/opportunity assessment & propose mitigation strategies (e.g., based on trend analysis, proposal post-mortems & customer feedback)
• Partner with the Region Sales teams in strategy development to create winning proposals and meeting or exceeding the region's plan for orders, and financial KPIs.
• Support and drive change management process to improve commercial processes to reduce cycle times & costs, improve service quality.
• Support projects Terms and Conditions review from inquiry to bid award.

• Bachelor's degree in business, Finance, Legal, Engineering, or related area from an accredited university or college.
• Minimum of 5 years of experience in Commercial Operations, Contract Management, Sales, Risk Mitigation, Tendering, Bid management and/or project management role.
• Strong contractual & negotiation skills
• Fluent in English, French and Arabic.

• Strong oral and written communication & presentation skills
• Knowledge of electrical transmission or power projects
• Strong interpersonal and leadership skills with Lean Adaptability
• Self-sufficiency & Ability to influence and lead cross functional teams.
• Experience in developing complex proposals or structuring complex deals.
• In-depth knowledge of contractual terms and conditions, risk management; experience in structuring and negotiating contracts to minimize business risk.
• Ability to think strategically and be operationally rigorous.
• Familiarity with the use and function of CRMs (Customer Relationship Management) - Salesforce
• Independence in achieving commercial objectives within operating budgets and operating guidelines.