Commercial Operations Manager

Job Description Summary

Contract negotiation and compliance with contract commitments and commercial risk assessment & management of risk processes in the commercial (ITO - Inquiry-to-Order) phase. Overall engagement with the proposal generation process and commercial negotiations, to ensure commercial intensity & compliance to the Grid Solutions Deal Risk Management process (Policy 5.0). This role to drive commercial operations and risk management initiatives at ITO stage improved rigor in deal making/closure & for a better operation excellence to ensure proper risk management throughout the deal lifecycle, while closely aligned to customer CTQs. Also, to provide systematic & efficient analysis of contracts for the maximizing financial and operational performance & minimizing risk with proper mitigations.

Job Description

What will you do:

• Review and redline customer terms and conditions (T&Cs) and other commercial & contractual documents.
• Ensuring an acceptable risk profile for GE given the specific scope of supply and deal dynamics
• Lead and finalize the contractual schemes, Industrial models while engage with all respective stake holders (Tax, Legal, commercial Finance, Controllers, Operations, EHS).
• Proper identification & registration of identified risks in Risk Assessment Matrix tool and Salesforce Tool, Build & operate Risk Review sessions to drive early engagement, strategy development & respective approvals ensuring leadership alignment.
• Own the ComOps and respective risk process, including the use of tools and governance instances, ensuring development of consistent operations in ITO, adherent to our policies, processes & metrics and ensuring application of the agreed actions.
• Drafting, Discuss & negotiate NDA, Consortium Agreements, declaration forms etc. with potential Partners.
• Develop commercial expertise across regional Commercial & Sales teams, to ensure implementation of Grid risk policies & implementation of standardized best practices.
• Support of ITO teams by applying KPIs and challenging risk/opportunity assessment & propose mitigation strategies (e.g., based on trend analysis, proposal post-mortems & customer feedback)
• Partner with the Region Sales teams in strategy development to create winning proposals and meeting or exceeding the region's plan for orders, and financial KPIs.
• Support and drive change management process to improve commercial processes to reduce cycle times & costs, improve service quality.
• Support projects Terms and Conditions review from inquiry to bid award.

• Bachelor's degree in business, Finance, Legal, Engineering, or related area from an accredited university or college.
• Minimum of 5 years of experience in Commercial Operations, Contract Management, Sales, Risk Mitigation, Tendering, Bid management and/or project management role.
• Strong contractual & negotiation skills
• Fluent in English, French and Arabic.

• Strong oral and written communication & presentation skills
• Knowledge of electrical transmission or power projects
• Strong interpersonal and leadership skills with Lean Adaptability
• Self-sufficiency & Ability to influence and lead cross functional teams.
• Experience in developing complex proposals or structuring complex deals.
• In-depth knowledge of contractual terms and conditions, risk management; experience in structuring and negotiating contracts to minimize business risk.
• Ability to think strategically and be operationally rigorous.
• Familiarity with the use and function of CRMs (Customer Relationship Management) - Salesforce
• Independence in achieving commercial objectives within operating budgets and operating guidelines.