Business Transformation & Operations Leader

Job Description Summary

The Business Transformation & Operations Leader executes Lean initiatives across the Software and Controls Solutions business, and is responsible for working with the SCS Business Operations Leader (SCS BOPS) and the respective SCS Leadership Team members, to establish and execute a Lean Roadmap for the SCS business, considering our Hoshin Kanri strategic objectives, KPI's and TTI's to deliver SQDC consistently.

Job Description

What you'll do:

• This is a leadership role covering the global Software and Controls Solutions business within Gas Power, reporting to the SCS Business Operations Leader. As the Business Transformation & Operations Leader, you will be responsible for leading a team of lean and quality experts to create and execute the Lean Roadmap to achieve corresponding KPIs and TTIs while securing our SQDC priorities through the planning and execution of kaizen events, MORs and Daily Management.
• Collaborate to shape and operationalize the continuous improvement vision for Software and Controls Solutions business line in accordance with the Business Operations & Lean strategy
• Translate the vision into goals, objectives and strategies resulting in cross-functional transformation
• Work with leaders across the SCS organization to assess current baselines and determine the processes to be improved using the Lean methodologies
• Partner with leaders to optimize and lead the monthly operating rhythm (MOR), with clear outcomes that deliver positive improvement as measured by our TTIs and KPIs
• Lead, coach and mentor deployment of the full Lean operating system including: VSMs, PSRs, MORs, Standard Work, Daily Management and Kaizen events driving process efficiency and effectiveness
• Lead Value Stream Mapping sessions focusing on waste elimination, process simplification and lead-time reduction in key activities
• Partner as One Team across the business to align, prioritize and focus on critical efforts
• Deliver consistent, measurable, and sustainable year-over-year results on key KPIs through Lean Roadmap development and implementation
• Responsible for the maturity of the Lean Operation Method for SCS including assessment and action plans to drive business maturity
• Responsible for leading and executing the activities to secure the Sustainable Productivity HK objectives
• Responsible of planning and execution of CEO, S&Q Kaizen Weeks and Hoshin Week within SCS

• Bachelor's Degree from an accredited college or university in science, engineering, IT or equivalent with at least 10 years of Lean, Quality, Continuous Improvement or Business Management/Operations experience (or a high school diploma/GED with at least 15 years of experience in Lean, Quality, or Continuous Improvement)
• 10 years or more of experience in one or more of the following: Commercial Operations, Sales, Project Execution, Services, Manufacturing, or Business Management
• 5 years or more of team leadership experience

• Lean practitioner, capable and experienced on facilitating kaizen events and coaching the core tools such as Daily Management, structured Problem Solving, Value Stream and Process Mapping, Standard Work, Transactional Process Improvement
• Experience in leading Lean deployment for multiple sites or a global company
• Demonstrated influencing and lean problem-solving abilities; High Say-do ratio
• Strong proven track record of delivering on business KPIs, ideally with strong emphasis on successfully leveraging Lean methodologies
• Ability to listen, learn, act and scale
• Proven change driver with focus on executing efficiently in a complex, diverse and dynamic cross functional global team
• Highly collaborative and transparent, with effective interpersonal and communication skills. Embraces and promote a One Team mindset
• Demonstrated ability to lead programs/projects including the ability to collaborate, plan, and executive execute programs
• Project management skills