Associate Contract Performance Manager

Job Description Summary

Activités de gestion/planification/coordination de projet généralement dans le contexte d'un projet de production ou de services pour répondre à une commande ou à un besoin d'un client en fonction de paramètres financiers/commerciaux et pour assurer la satisfaction du client. Influence la qualité de son propre travail et du travail des collègues de son équipe. Exécute les tâches opérationnelles/techniques standard généralement soumises à des instructions et à des routines professionnelles. Une certaine latitude est accordée pour réorganiser l'ordre des tâches en fonction de l'évolution des situations professionnelles.

Job Description

What you'll do;

• Perform in the role as the interface between the customer and GE.
• Own and coordinate the profitability of assigned customer portfolio
• Coordinate the shipment of gas turbine and other parts as per customer contract terms.
• Plan and execute gas turbine maintenance and troubleshooting services per GE standard requirements and the terms of the customer contract/ purchase order.
• Coordinate project closeout per GE standard requirements
• Oversee the issuance of customer invoices and collection of cash per the terms of the contract and invoices.
• Support sales and commercial team in generating more commercial opportunities for the company.
• Support manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address and resolve customer operational and commercial issues.
• Uses technical experience and analytical thinking.
• Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Collaborate with manager to deliver immediate and overall business objectives.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

• Bachelor's degree in engineering backgrounds from an accredited university.
• Minimum of 2 years of experience in GEV gas turbines operations and maintenance with relevant customer relationship and commercial know-how.
• Fluency in verbal and written English.

• Strong oral and written communication skills.
• Willing to take initiative with a proactive mindset and approach.
• Ability to work with minimum supervision.
• Ability to work in a matrix environment.
• Ability to document, plan, market, and execute programs.
• Proficiency in Microsoft office packages, particularly with Excel, PowerPoint and Word.