Aero Alliance Mesagne IT Specialist
Job Description Summary
Ensure setup and operational start (networking, infrastructure, etc.) for Aero Alliance Mesagne shop.
In this role you will act as a key member of Aero Alliance Mesagne Shop Team in building close relationships with shop leadership to ensure smooth operations and support Aero Alliance JV strategic and transformational initiatives.
You will support the team in proactively drive the prioritization, budgeting and resource planning of DT work.
You will communicate (i.e. status, issues, and escalations) to leadership and other various levels of the organization and support shop floor applications including basic troubleshooting/triaging of issues and demand management for change requests.
The expectation is to act as a DT solution provider by understanding digital needs on the shop floor.
The role is intended to be performed on-site.
Job Description
RESPONSIBILITIES:
- Ensure Smooth Ongoing operations
o DT single point of contact for the site
o Networking
§ Setup and monitor connectivity of site
§ Setup Maintain/Upgrade/Refresh Access Points for optimal site performance
o End-User/Desktop/Collaboration Support
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§ Provide L1/L2 support for employees
§ Resident support for MS Teams and other collaboration appliances/devices
o Shop Automation Support
§ Ensure OT network connectivity
§ Machine connectivity for monitoring usage/utilization
o L1 Application Support
- Programs Support (Responsibility)
o DT support for global initiatives and programs
QUALIFICATIONS:
- Degree in Information Systems / Computer Science or a related discipline.
- Minimum of 5 years of demonstrated experience in IT/DT domain.
- Application support experience will be preferred.
- Strong self-directed leadership with proven track record in projects / operations while working with matrixed teams.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Ability to work across multiple priorities simultaneously.
Additional Information
Relocation Assistance Provided: No
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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