Administrator - Admin / Quality Support

Job Description Summary

The Admin / Quality Support is often the first point of contact by customers, both internal and external, thus requiring outstanding interpersonal skills, ensuring the Quality Management System (QMS) is maintained and adhered at the plant level, identification & resolution the business-defined Quality Key Performance Indicators (KPIs).

Job Description

Roles and Responsibilities

• Perform complex and confidential administrative activities requiring analytical application and independent judgment in support of O&M team.
• Provide administrative services including telephone coverage, mail and fax processing and distribution, file maintenance, ordering of office supplies and office hardware.
• Develop presentations, memos, charts, proposals, correspondence, etc.
• Maintain and coordinate calendars, schedule appointments and coordinate facility and customer meetings.
• Interface with customers and other visitors.
• Provide administrative support to multiple staff members.
• Receive and refer telephone information, direct routine matters for action, answer questions to inquiries and/or direct them to the proper resources.
• Cultivate a strong culture for quality and compliance throughout the assigned plant
• Provide overall quality leadership, direction and support for the plant.
• Actively participate in monthly Quality Champion calls
• Actively participate in quarterly Quality Management Review (QMR) calls
• Promote quality engagement and collaboration with all team members
• Provide Quality Management System (QMS) leadership & direction to all levels of the plant
• Lead and manage the Quality training curriculum within the Plant, ensuring 100% compliance

• Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• Knowledge of ISO9001 Quality Management System (QMS)
• Demonstrated experience in operation of mainframe and personal computer systems and software applications, i.e., Word, Excel, PowerPoint.

• Knowledge in Power plant will be advantage
• Excellent verbal and written communication skills.