Senior Technical Product Operations Manager
5 days ago• Sunnyvale, CA
Warren, MI
Description
We are looking for a Senior Technical Product Operations Manager to own and elevate the quality, trust, and operational execution of simulated tests, with a specific focus on driving test quality metrics within TestMart and the Sim organization at large.
This role is split ~60% operational ownership and technical program management and ~40% technical deep dives, quality analysis, and metrics-driven improvements. As a team deeply embedded within the Engineering organization, we believe operational excellence can inform technical improvements to drive scalable impact, and that reflects in this role.
You will complement an already strong operational team by bringing systems thinking, technical depth, and quality rigor; while driving end-to-end accountability for simulation test quality and maintenance pipelines.
This is a hands-on IC role with significant influence across Engineering and Simulation stakeholders.
What You'll Do
Simulation Quality & Trust Ownership
- Own the simulation maintenance workflow, ensuring tests are reliable, scalable, and production-ready
- Act as a quality owner within the test program, driving consistency across behaviors and test types
- Ensure all test deliveries meet defined acceptance criteria and stakeholder expectations
Operational & Program Leadership
- Drive execution of quality-related key results, including test longevity, kickbacks, scope change workflows, and quality corrections
- Identify operational bottlenecks and design process improvements that increase throughput, reduce rework, and improve signal quality
- Operate with a strong bias toward actions, continuously identifying opportunities for improvement and pushing initiatives to completion
Technical Depth & System Thinking
- Perform technical deep dives into simulation and test failures to identify root causes and systemic gaps
- Apply systems thinking to complex Sim core issues by breaking down large, ambiguous problems into functional dependencies and actionable workstreams
- Partner with Engineering and Simulation stakeholders to clarify requirements, validate assumptions, and influence technical decisions through data and analysis
Collaboration & Influence
- Act as a key connector between Operations, Engineering, and Simulation teams by bridging technical details and operational execution
- Build strong collaborations with customers and stakeholders. Manage expectations and align on priorities
- Communicate clearly and confidently across audiences, from working-level partners to senior leadership.
Your Skills & Abilities (Required Qualifications)
- 4+ years of experience in technical operations, product operations, technical program management, or data-driven technical roles requiring regular use of Python and SQL
- Bachelor's degree in Engineering, Computer Science, Data Science, Mathematics, or a related technical field or equivalent practical experience
- Proven ability to lead complex, cross-functional initiatives without formal authority
- Strong stakeholder management skills, including navigating ambiguity and competing priorities
- Working proficiency in both Python & SQL for data analysis, debugging, or automation
- Ability to independently write and modify scripts and queries to investigate simulation issues, validate assumptions, and drive quality improvements
- Ability to understand simulation systems and technical architectures well enough to drive meaningful quality improvements
- Strong analytical mindset with experience defining, tracking, and improving quality metrics
- Strong collaboration and communication skills
- Bias toward actions and continuous improvement; comfortable taking ownership and driving change
- Ability to adjust between tactile and strategic, leveraging experience and emotional intelligence to quickly adjust as needed
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What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience supporting autonomy, ADAS, robotic, or complex simulation systems
- Experience in vendor management and communications to external partners
- Familiarity with machine learning data operations, test quality frameworks, or simulation validation workflows
- Comfort asking hard questions, challenging assumptions, and advocating for quality and rigor
About GM
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Why Join Us
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Accommodations
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Client-provided location(s): Sunnyvale, CA, Warren, MI
Job ID: General_Motors-JR-202602596
Employment Type: FULL_TIME
Posted: 2026-02-21T00:10:14
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
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