Senior Software Deployment Analyst

Description

Vacancy Status:

This posting is for an existing vacancy within the organization and is open to new applications.

AI Disclosure:

As part of the application process, Artificial Intelligence will be used in the hiring process for this role

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to St. Catharine's, Ontario, Canada three times per week, at minimum or other frequency dictated by the business.

About the role:

The Senior Software Deployment Analyst plays a critical role in deploying and maintaining SCADA applications across GM's Engine, Transmission, and Castings manufacturing programs. This role ensures accurate and timely delivery of data to support the Throughput Improvement process within a standardized application framework.

The Senior Software Deployment Analyst leads a global team in deploying and updating software applications across GM's manufacturing plants. This role involves building full-stack application environments based on detailed requirements and system specifications, gathering plant-level needs, configuring and updating software installations, and resolving deployment-related issues.

A strong technical background in development is essential to support process and test automation. The analyst will also identify and implement AI-driven solutions, ensure compliance with GM IT's technical standards, and collaborate closely with development and support teams to maintain optimal system uptime, reliability, and security.

What You'll Do:

• Work closely with IT Project Management to ensure launch and deployment activities are tracked for on-time delivery and, escalate any risks as necessary with minimum supervision
• Identify repeatable deployment actions for automation via scripting or CI/CD pipelines
• Work closely with in-plant IT support to validate application functionality with physical systems
• Provide analysis and site-specific business configuration required to meet launch initiatives
• Coordinate testing with upstream and downstream plant software applications to validate data continuity
• Investigates IT system integration problems and provides technical input in problem resolution
• Have knowledge of software monitoring tools for uptime and performance
• Have knowledge or experience in software development, deployment, sustain, and/or manufacturing.
• Maintain technical documentation to reflect accurate and current production installations and application configuration
• Hold themselves and others accountable for demonstrating GMs values and cultural behaviors.
• Models GM behaviors and builds a winning culture
• Perform other related duties as assigned
• Learn new technical concepts and practices quickly and apply them across multiple types of applications and software.

• Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience
• 5+ years' experience in leading technology teams with strategic and tactical responsibilities
• 5+ years' experience with Agile teams that have regularly delivered software while practicing code review
• Proven experience diagnosing issues from browser to infrastructure to network to database and all the way back
• Excellent verbal and written communication skills and ability to effectively communicate and translate feedback, needs and solutions
• Creative problem-solving skills that deliver elegant solutions to complex issues
• Strong teamwork focus and the ability to foster collaboration within and across teams
• This role will require you to travel to physical plant locations for workshop or deployment activities.
• This role may require you to work during manufacturing plant downtime (weekends, second shift, third shift, holidays).
• Manufacturing experience
• Strong background in HMI and SCADA layers (e.g. CIMPLICITY)
• Strong CIMPLICITY and configuration experience.
• Knowledge of how to perform SQL queries
• Experience in IT Enterprise Security concepts and implementation

• Knowledge of manufacturing tools and technologies (e.g., SCADA, Proficy, Cimplicity, etc.)
• Some knowledge of programmable logic controllers (PLC) platform is a benefit
• Supports and drives IT launch implementation initiatives
• Participates in functional area plant meetings and related functions to represent IT project management and to assist in meeting launch IT performance goals.
• Learns technical concepts and practices quickly
• Communicate issues to proper parties within affected departments
• Provides defined technical support and direction to support personnel within the organization
• Investigates IT system integration problems and provides technical input in problem resolution
• Assures common IT architecture for all new and revised tooling and equipment
• Communicates IT Launch requirements to the appropriate staffs and coordinates controls integration activities with the plant business team
• Maintains good working relationships with peers, hourly, union, management, supplier community and interfaces with necessary support functions inside and outside of the plant
• Ability to multitask in a highly flexible environment
• Excellent oral and written communication skills. Able to take highly technical discussions to the appropriate level to foster proper understanding to drive decisions and forward progress
• Strong logical / analytical thinker. Ability to reason and think logically, apply judgment, solve complex problems, and implement solutions
• Understand business processes and how underlying systems and technologies enable processes
• Responds and relates well to direction from multiple program management leadership sources.
• Enforces safe work practices as the highest priority and implements objectives for health/safety, and housekeeping.