Senior Business Analyst - Warehousing & Automation
Yesterday• Austin, TX
Warren, MI
Description
The Role
Are you an experienced Business Analyst with a strong background in supply chain, warehousing, and logistics technology? Do you thrive at the intersection of business operations, automation, and data-driven decision-making? We are seeking a skilled Business Analyst to support and enhance our Warehouse Management Systems (WMS), Automated Mobile Robots (AMRs), and Automated Storage and Retrieval Systems (ASRS).
In this role, you will serve as a key liaison between business stakeholders and IT teams, translating operational needs into clear system requirements and actionable insights. You will play a critical role in optimizing warehouse processes, supporting automation initiatives, and enabling scalable, reliable operations across highly automated distribution environments.
What You'll Do:
- Partner with warehouse operations, supply chain, and business stakeholders to identify opportunities for process improvement, automation, and data-driven insights.
- Elicit, document, and prioritize business, system, and integration requirements related to WMS, AMRs, AS/RS, and supporting platforms.
- Lead requirements gathering and facilitation sessions, asking probing questions to understand end-to-end business processes and capture current- and future-state process flows.
- Serve as the primary liaison between the business community and IT teams, including development, quality assurance, infrastructure, and vendors.
- Support the design, implementation, and continuous improvement of warehouse automation solutions, ensuring alignment with operational goals.
- Define key performance indicators (KPIs) and operational metrics; partner with analytics teams to design reports and dashboards that drive visibility and decision-making.
- Lead and contribute to cross-functional projects by managing scope, timelines, dependencies, and stakeholder communications.
- Assist the business with incident and problem management related to warehouse systems; lead root-cause analysis and planning efforts to reduce recurring issues.
- Stay current on emerging trends in warehouse automation, robotics, and supply chain technology, bringing forward recommendations and best practices.
- Mentor and support other business analysts, fostering a culture of collaboration, learning, and continuous improvement.
Want more jobs like this?
Get jobs in Austin, TX delivered to your inbox every week.
Your Skills and Abilities (Required Qualifications) :
- Bachelors Degree in Information Systems, Supply Chain Management, or related field.
- 5+ years of experience as a Business Analyst, Systems Analyst, or Product Owner within supply chain, warehousing, or logistics environments.
- Hands-on experience with Warehouse Management Systems and familiarity with warehouse automation technologies, including Autonomous Mobile Robots (AMRs) and AS/RS.
- Proven ability to translate complex operational processes into clear functional and technical requirements.
- Experience working in highly automated or high-volume distribution environments.
- Proficiency with data analysis and reporting tools (e.g., Excel) and experience consuming BI and reporting platforms such as Cognos, Jira, Power BI, or similar tools.
- Strong communication and facilitation skills, with the ability to work effectively across business, IT, and vendor teams.
- Highly collaborative mindset with a passion for continuous improvement and innovation.
What Will Give You a Competitive Edge (Preferred Qualifications):
- Masters Degree in Information Systems, Supply Chain Management, or related field.
- Proven experience with Infor Warehouse Management or comparable WMS platforms.
- Proven experience leading and owning small to medium scale supply chain projects with 10+ project team members.
- Exposure to industry leading supply chain technologies and digital warehouse transformation initiatives.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel < 25% for this role.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Client-provided location(s): Austin, TX, Warren, MI
Job ID: General_Motors-JR-202522746
Employment Type: FULL_TIME
Posted: 2026-01-09T00:13:22
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at General Motors.