Sales Director MEO

Description

Work Arrangement

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the designated GM Middle East office a minimum of three times per week or other frequency dictated by the business, with the remainder of the week worked remotely.

The Role

This is a senior Sales leadership role responsible for driving growth, profitability, and market share across nine markets in the Middle East. The position leads Sales, Fleet, and Accessories teams, as well as the dealer network, to deliver on GM Middle East's volume, EBIT, and customer satisfaction objectives. The role will shape and execute both short- and long-term business plans, including ICE and EV entries, to set the region up for sustainable success. As part of the MEO leadership team, the role is accountable for safeguarding GM's reputation, ensuring compliance with GM policies and applicable local and international laws, and exercising expert judgment on sensitive customer, dealer, governmental, legal, and media matters.

What You'll Do

• Lead sales strategy and business planning for the Middle East, aligning with MEO long-term plans and volume aspirations for both ICE and EV entries in the short and long term.

• Develop, propose, and execute growth and transformation plans, setting clear departmental priorities and objectives to drive cross-functional alignment.

• Own new vehicle sales performance, including deliveries, production forecasting with Sales Operations, fleet operations management, and risk mitigation to meet sales, share, and EBIT targets.

• Manage sales allowance and tactical budgets, leading short-term and long-term approval strategies to support market and dealer performance.

• Oversee Fleet and Government Relations, setting and achieving objectives across strategic tenders, government fleet, mobility fleet, and dealer fleet sales.

• Direct accessory strategy, including development, objectives, targets, and performance to support overall revenue and customer value.

• Build and maintain strong dealer relationships, acting as the subject-matter expert on dealer priorities, improving dealer processes and profitability, and ensuring concerns are addressed through formal and informal forums.

• Provide people leadership for a sizeable sales organization, driving a high-performance culture, talent development, engagement, retention, and a workplace of choice.

• Bachelor's degree.

• Minimum 15 years' experience in automotive sales, service, or marketing, including direct experience with dealers, government agencies, and media.

• At least 5 years' senior-level management experience, including leading an organization of at least 30 salaried employees.

• Proven experience in emerging markets or high-growth businesses, with demonstrated ability to set long-term dealer strategy while achieving monthly operating results.

• Broad and deep knowledge of the automotive business, including dealer operations, business management, and dealer financial operating reports.

• Demonstrated strategy development capability and strong business planning skills, including risk management and transformation initiatives.

• Strong people leadership and management skills with a track record of motivating, coaching, and developing teams.

• Well-developed negotiation, change management, and strategic thinking skills with a strong focus on results.

• Ability to create innovative solutions, with a proactive approach to problem identification and resolution.

• Strong interpersonal and communication skills, with the ability to manage complex stakeholder environments (dealers, customers, government, media).

• Ability to exercise expert judgment in sensitive areas such as customer complaints, legal and governmental issues, FCPA-related matters, integrity issues, and business continuity/emergency scenarios.

• Master's degree.

• Middle East market experience and multi-regional experience within GM.

• In-depth product and brand knowledge of GM and familiarity with GM systems and processes.

• Business development and entrepreneurial mindset with a track record of driving growth.

• Multi-language capability and experience working in diverse, multi-cultural environments.