Retail Excellence Intern

Description

Work Arrangement

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or another frequency dictated by the business.

The Role

The Retail Excellence Intern will support the Retail Excellence team at General Motors on key initiatives that shape future showroom experiences and customer engagement strategies. The role is ideal for psychology students interested in consumer behavior (especially Gen Z), as well as candidates from marketing or computer engineering backgrounds who can contribute through insights, marketing support, or retail tech perspectives. The intern will work closely with cross-functional teams, contribute to innovation projects around electric vehicle showrooms, and help turn customer and behavioral insights into practical retail improvements.

What You'll Do

• Contribute to the enhancement of customer journeys and in-store experiences by providing insights into consumer behavior and Gen Z preferences

• Support retail innovation projects, including next-generation EV-focused showrooms

• Assist in analyzing customer interaction data, identifying trends, and helping develop personalized retail strategies

• Help prepare presentations, research summaries, and internal reports for stakeholder alignment

• Participate in dealer visits to gather on-the-ground insights and observations

Your Skills & Abilities (Required Qualifications)

• Currently enrolled in a bachelor or master's in psychology, Marketing, Computer Engineering, or a related field

• Strong analytical and critical thinking abilities, with interest in consumer behavior and Gen Z trends

• Excellent communication and presentation skills

• Proficiency in Microsoft Office, especially Excel and PowerPoint

• Research and data interpretation capabilities

• Proactive, collaborative, and solution-oriented mindset

What Will Give You A Competitive Edge (Preferred Qualifications)

• Focus or coursework in consumer behavior, user experience, digital/retail marketing, or retail tech

• Familiarity with Power BI, data dashboards, or basic UX principles

• Prior experience (academic or internship) related to retail, customer experience, or data-driven projects

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Dubai, United Arab Emirates

Job ID: General_Motors-JR-202601159

Employment Type: INTERN

Posted: 2026-02-04T00:23:23