People Experience Technology Solutions Consultant
Yesterday• Detroit, MI
Description
The Solutions Consultant, People Experience Technology is an experienced, hands-on practitioner who helps translate business problem statements into practical technical approaches, ensuring we use the right technology in the right way across our HR tech stack.
This person understands platform capabilities, designs and documents end-to-end solutions, and partners closely with execution teams, developers, and vendors to help them deliver planned results consistently.
They actively support and reinforce our technology strategy and intent in day-to-day design and delivery forums, raising risks and tradeoffs and helping keep work aligned without creating bottlenecks.
Key Responsibilities:
- Partner with process owners and SMEs to understand our current and future state processes across the employee lifecycle and how our operations team supports these processes.
- Facilitate technical design discussions and help solutions for HR Service delivery, core HCM, Automation and AI implementation initiatives ensuring work is well defined before it reaches execution pods.
- Create data flow and context diagrams to help articulate how applications integrate together to support end-to-end employee journeys across Workday, ServiceNow HRSD, AskGM (AI Assistant) and other tools.
- Present solution options to align stakeholders and communicate complex technology topics in plain language.
- Analyze how platform capabilities map to business needs and recommend when process changes might be a better fit than complex / custom builds, escalating major decisions to leadership as appropriate.
- Ensure technical solutions are sustainable and align with our operational model with IT, People Service Center and other stakeholders.
- Build strong, trust-based relationships with People Services and HR Operations leaders, IT, vendor partners and other COE SMEs as needed.
- Collaborate with IT to ensure alignment on governance and enterprise architecture standards while respectfully challenging roadblocks as appropriate.
Required Qualifications:
- 5+ years of experience in HR Technology implementation with at least 2+ years focused on configuration of ServiceNow HR Service Delivery (HRSD) or Workday.
- Demonstrated experience supporting the design and delivery of end-to-end HR processes that span multiple systems and teams.
Preferred Qualifications:
- Experience integrating automation tools and other technologies with enterprise SaaS solutions.
- Experience working with People Services (shared services) and increasing efficiency of Tier 0/1/2 support.
- Experience collaborating with engineering to build tech solutions based on design.
Want more jobs like this?
Get Data and Analytics jobs in Detroit, MI delivered to your inbox every week.
#LI-HP2
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Client-provided location(s): Detroit, MI
Job ID: General_Motors-JR-202609840
Employment Type: FULL_TIME
Posted: 2026-05-08T23:55:59
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at General Motors.