Manager, Software Engineering - Site Reliability Engineering
Description
The Role
As a Manager, Software Engineering within the Site Reliability Engineering (SRE) team , you will lead a group of software engineers responsible for building, scaling, and operating reliable, production-grade systems. While this role sits within SRE, it is intentionally software engineering-led , with a strong focus on system design, automation, and building reliability into software from the ground up.
You will balance people leadership with deep technical engagement, remaining close to architecture, code quality, and engineering decision-making. While you may not code full-time, you are expected to actively contribute through design reviews, code reviews, technical mentorship, and hands-on problem solving when needed. You will help establish a culture of ownership, resilience, and continuous improvement, ensuring teams build systems that are reliable by design-not by reaction.
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What You'll Do
- Lead and mentor a team of software engineers within the Site Reliability Engineering organization
- Set technical direction and priorities aligned with organizational and reliability goals
- Design, build, and maintain production-grade software and internal tooling that improves system reliability, scalability, and developer productivity
- Drive engineering best practices across code quality, testing, deployment, and system design
- Review architecture and code to ensure the use of common reliability patterns such as fault tolerance, graceful degradation, and scalability
- Partner closely with product, platform, and application engineering teams to support shared ownership of services in production
- Support a "you build it, you run it" culture across the software lifecycle
- Participate in and support on-call rotations as needed to diagnose and resolve complex production incidents
- Lead incident reviews and postmortems, turning learnings into concrete engineering improvements
- Define and manage reliability goals using SLIs, SLOs, and SLAs
- Advocate for performance improvements and architectural optimizations that reduce operational overhead while maintaining reliability
Skills & Abilities (Required Qualifications)
- Bachelor's degree in computer science or related fields, or equivalent work experience
- 8+ years of experience in software development teams
- Proficiency in at least one programming language (e.g., Python, Go, Java) and familiarity with multiple language ecosystems
- Solid understanding of operating systems, networking, distributed systems, databases, and storage architectures
- Deep understanding of how code runs on underlying hardware, including operating systems, algorithms, and data structures
- Ability to optimize or troubleshoot code by understanding execution paths and the impact on system resources
- Experience handling production incidents, including root cause analysis, mitigation, and working through complex system failures
- Strong communication skills, with the ability to explain technical concepts to both engineering and business stakeholders
- Commitment to collaborative problem-solving and shared ownership of services
- Proven experience automating manual processes, building deployment pipelines, or managing configuration systems
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience with cloud platforms such as AWS, GCP, or Azure
- Familiarity with container orchestration platforms like Kubernetes
- Experience designing or operating large-scale distributed systems
- Prior experience developing and supporting Java-based services in production
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. The salary range for this role is $165,00 - $298,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more This job may be eligible for relocation benefits. A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
#LI-KL2
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
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