Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

IT Operations

Today Silao, Mexico

Description

Responsibilities:

Supports and operates LAN, WAN, and Wi-Fi network infrastructure within a manufacturing site, ensuring continuous availability and operational stability in a 24/7 production environment.

Monitors service delivery and overall health of the IT environment, proactively identifying risks and responding to incidents that may impact safety, production, or cost.

Applies practical experience, technical judgment, and hands-on execution to troubleshoot network issues, coordinate incident resolution, and support operational changes aligned with plant schedules. Works closely with site IT teams, global IT partners, and external vendors to maintain reliable network services across Assembly, Transmission, and Engine operations.

Demonstrates strong accountability, prioritization, and problem-solving skills, taking ownership of issues through resolution and closure. Models GM values and behaviors, contributes to a collaborative and results-oriented culture, and supports continuous improvement in IT operations.

Want more jobs like this?

Get jobs in Silao, Mexico delivered to your inbox every week.

Job alert subscription


Work Appropriately

On Site: This position requires to work on site on a full-time basis

Key Requirements:

  • Available to work rotating shifts on a 4x3 schedule.
  • Conversational English level, with the ability to interact in professional settings.
  • Bachelor's Degree in Systems Engineering, Information Technology, Computer Engineering, Electronic/Telecommunications Engineering, Informatics, or a related field; or relevant experience.
  • 1 year of IT experience.
  • Network Operations Experience (LAN / WAN / Wi-Fi)
  • IT experience in 24/7 manufacturing environments
  • Hands-on working style with strong accountability, effective prioritization, and a problem-solving mindset

Desired Competencies/Skills

  • Machine Learning
  • Data Analytics: Ability to collect, cleanse, and transform large volumes of data from different sources.
  • Data Science
  • Implementation of Artificial Intelligence Agents/Models: Development and integration of intelligent agents and machine learning models for specific use cases (automation, prediction, classification).

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Remember to attach your CV when applying to this vacancy.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Silao, Mexico
Job ID: General_Motors-JR-202600263
Employment Type: FULL_TIME
Posted: 2026-01-10T00:14:52

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at General Motors.