Infotainment, Telematics Quality Engineer
5 days ago• Toluca, Mexico
Description
What you'll Do?
This position is the single point "voice of the customer" supporting the Propulsion System Chief Engineer and Program Manager to assure segment leadership in J.D. Power / Warranty IPTV and Cost reduction initiatives. This position also represents propulsion systems with the vehicle platform program quality leadership and program teams.
Responsibilities
- Perform early issue identification, tracking and resolution to ensure segment leadership.
- Provide clear and timely communication to Quality management relative to quality issues.
- Lead launch and current product problem solving activities.
- Deploy quality work according to planned development timing.
- Work with the product team to identify and capture critical status updates for Quality reviews.
- Facilitate Quality Review meetings and integrity of presentation materials.
- Support GPS Program Execution Team (PET) with quality analysis information.
- Help Facilitate Program team Pre-PIT / CPIT meetings.
- Provide detailed analysis on every issue to champions for resolution and actively approach issues including warranty claims / CTF / CVEP / DTC / TAC / JDP / etc.
- Analyze, project and track warranty and Customer survey information.
- Support the development of the global quality planning process and templates.
- Oversee engine / transmission exchange programs and teardowns.
- Support Quality Deep Dives / Sector Reviews / Quality Councils.
- Complete retrofit requests and support special quality studies.
- Build and cultivate relationships across multiple functions and regions
Required Qualifications
- Bachelor's degree in systems engineering, Computer systems, Telecommunications, Mechanical Engineering, or relevant experience.
- Minimum of 3 years of relevant experience in a similar role.
- Advanced level of English, with the ability to hold a technical conversation.
- Knowledge in vehicular communications
Preferred Qualifications
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- Demonstrated proactivity and efficiency in daily tasks.
- Flexibility to adapt to different schedules as needed.
- Strong sense of organization in daily tasks
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This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel < 25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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Client-provided location(s): Toluca, Mexico
Job ID: General_Motors-JR-202603336
Employment Type: FULL_TIME
Posted: 2026-02-21T00:10:14
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
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