Incentives Transformation Manager- Global Business Solutions
Yesterday• Warren, MI
Description
Incentives Transformation Manager - Global Business Solutions
Our GBS Transact-to-Deliver team is reshaping the future of vehicle pricing, incentives, and billing at General Motors. We aim to strengthen GM's go-to-market capability with centralized, integrated processes and technology that deliver real-time insight into sales and profitability.
We are looking for a transformational leader to own and advance large-scale, dealer-facing initiatives that shape our future state. This role will be accountable for continuously improving the Connected Incentives dealer application, delivering training and communications for dealers, and leading dealer troubleshooting and triage to drive a seamless experience. Success requires a strong blend of strategic thinking and execution, with an emphasis on innovative solutions, change leadership, and relentless focus on the dealer experience. This is a high-visibility role with significant exposure to senior leadership and will require extensive communication, alignment, and coordination across business and IT partners to deliver outcomes at scale.
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This role encompasses the following key focus areas:
Team Leadership
- Lead and develop a high-performing team of analysts and project leaders
- Provide clear direction, coaching, and feedback to support team growth and readiness for future roles
Design & Delivery
- Define and drive the future-state strategy and design for Connected Incentives
- Lead the development of requirements and acceptance criteria
- Plan, create, and deliver Connected Incentives training and communications to dealers
- Support technology deployment, cutover, and hyper-care activities to ensure a smooth dealer experience
Production Support + Stakeholder Alignment & Change
- Collaborate cross functionally with leaders across Sales & Marketing, Finance, Controllership, Global Business Solutions, and IT
- Partner with dealers to optimize implementation of the system within their processes
- Promptly respond to feedback, questions, and concerns from the field team and dealers (production support)
Basic Required Skills:
- Undergraduate degree in business related field (Finance, Sales & Marketing, Information Systems, or equivalent experience)
- 8+ years of related business, project management, or transformation experience
- 3 + years of management experience
- Results oriented work style with the ability to drive transformation and change
- Collaborative and interactive approach to problem solving
- Strong project management skills (scope, timeline, risk, and stakeholder management)
- Exceptional facilitation and influencing skills, with the ability to drive alignment and decisions across stakeholders
- Clear and structured critical thinking skills
- Outstanding verbal and written communication skills, with the ability to engage effectively at all levels of management and with external partners (including dealers)
- Willingness to work nights and weekends during deployment windows
- Willingness to be on-call after hours for urgent dealer requests
- Travel up to 25%
Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren MI three times per week, at minimum [or other frequency dictated by the business]
Relocation: This role is NOT eligible for relocation benefits.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Client-provided location(s): Warren, MI
Job ID: General_Motors-JR-202609150
Employment Type: FULL_TIME
Posted: 2026-04-29T23:58:48
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
Company Videos
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