GA Tech Support
Description
This job may be eligible for relocation benefits
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement:
Location: Orion Assembly - Lake Orion, MI
Function: Technical Support - General Assembly Operations
Reporting To : Maintenance Shift Leader
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Orion, MI on a full-time basis.
The Role:
The Tech Support role is responsible for delivering technical assistance for plant systems, equipment, and users while ensuring safe, efficient, and reliable operation of technology within the manufacturing environment.
What You'll Do (Key Responsibilities):
- Provide hands-on technical support for plant systems, equipment, networks, and user requests.
- Troubleshoot hardware, software, automation systems, and equipment-level networks.
- Conduct routine checks, tests, and verifications; evaluate results and recommend corrective actions.
- Assist in documentation, maintenance, and updating of technical procedures.
- Support preventative maintenance activities.
- Coordinate with Controls, Engineering, and Maintenance teams.
- Train personnel on technical issues.
- Assist in root-cause analysis.
- Maintain strong communication across teams.
- Enforce safe work practices
Work Schedule
- Must be willing to work any shift, including 2nd or 3rd
- Overtime may be required
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Key Skills( Required Qualifications):
- Experience in technical or maintenance support roles
- Ability to diagnose equipment, system, network, or software issues
- Ability to read/interpret technical documentation
- Strong communication and problem-solving skills
- Understanding of plant safety standards.
What Gives You a Competitive Edge (Preferred Requirements):
- Experience with automation or industrial control systems.
- Knowledge of Ethernet/IP
- Automotive or high-volume manufacturing experience.
- Strong analytical ability
- Familiarity with GMS or similar methodologies
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
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