F1/Simulation IT Support Specialist

Competition Services Support

• Deliver IT support across race operations, including supporting trackside IT Operations Staff and remote workers & environments.
• Maintain and deploy servers, networking hardware, telemetry systems, and competition-critical software.
• Assist engineering staff with data acquisition, transfer, and security.
• Provide hands-on technical support during race events, testing sessions, and other competition-related activities.

Systems Administration & Maintenance

• Support the setup, configuration, and monitoring of Windows based systems.
• Apply updates, patches, and security fixes to maintain system reliability.
• Work with IT Operations Manager to develop backup, recovery, and contingency plans.

Collaboration & Documentation

• Partner with simulation engineers, performance engineers, and competition staff to understand operational needs and resolve IT issues efficiently.
• Document troubleshooting procedures, best practices, and system configurations.
• Contribute to continuous improvement of IT workflows and standards.

Your Skills & Abilities (Required Qualifications):

• Proven IT operations/support experience in a high-performance, time-critical environment
• Strong knowledge of Windows and operating systems
• Experience with computer networking (LAN/WAN, switches, firewalls, VPNs, wireless)
• Hands-on hardware troubleshooting skills (PCs, servers, AV equipment, peripherals)

Personal Attributes:

• Strong problem-solving, communication, and organizational skills
• Calm under pressure, with the ability to deliver solutions quickly in fast-paced environments
• Detail-oriented, with a proactive approach to maintenance and reliability
• Flexible and adaptable, with a willingness to work non-standard hours, weekends, and travel internationally
• Passion for motorsports and advanced simulation technology

What Will Give You A Competitive Edge (Preferred Qualifications):

• Previous experience in motorsports, simulation, or similar technical environments
• Knowledge of telemetry systems and motorsport-specific IT infrastructure
• Scripting or automation experience (PowerShell, Python, or similar)

#LI-DH2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Concord, NC

Job ID: General_Motors-JR-202520055

Employment Type: FULL_TIME

Posted: 2025-12-03T00:12:16