CC&A Ship Direct & USA VIP Invoicing

2. Querétaro VDC - Tracomex Backorder & Material Tracking

• Own Tracomex backorder tracking from Querétaro VDC, ensuring clear status and progress visibility through dashboards.

• Coordinate on-demand with multi-functional teams (CC&A, VSSM, suppliers, and customers) to secure part availability and timely shipments.

• Perform data reconciliation across different systems and sources to guarantee accuracy and integrity of supply chain information.

• Follow up on ETA commitments as well as PDC inbound and outbound flows , providing proactive updates to stakeholders.

• Detect and escalate data set-up issues , partnering with CC&A teams to correct master data and prevent recurrences.

3. Dashboards, ETA Visibility & Data Analytics

• Maintain and continuously improve the CC&A MX backorder ETA visibility dashboard , ensuring clear, reliable information to internal and external customers.

• Own the "backorder to be paid (Forecast)" dashboard , supporting financial and inventory planning decisions.

• Update and enhance dashboards related to backorder quality issues , driving:

o Business data quality improvements.

o Close collaboration with CC&A and Central Quality teams.

• Drive the transition from manual Excel reports to automated dashboards and data mining solutions , building a strong Business Intelligence culture in the team.

4. Stretch Assignments & Special Projects

• Lead or participate in special projects focused on:

o Supply chain and invoicing process optimization.

o Implementation of Business Intelligence / AI tools .

o Operational efficiency and customer experience improvements.

• Document processes, standards, and lessons learned , enabling replication and scalability across the region.

Required Skills & Behaviors:

• Ability to motivate and influence business partners through effective communication, training, coaching, and recognition.

• Demonstrated track record in achieving Safety, People, Quality, Responsiveness, and Cost key performance indicators.

• Strong sense of urgency and customer-centric mindset , with focus on rapid issue resolution.

• Learning agility ("learning in the flight") and adaptability to changing priorities, systems, and processes.

• Self-motivated , able to work with limited supervision and manage stress in a fast-paced environment.

• Strong collaboration skills to work across multi-functional and cross-cultural teams .

Technical Skills:

Proven ability to implement and promote continuous improvement, simplification, and automation , especially:

o Transitioning from Excel-based reporting to automated dashboards and data mining solutions.

Experience with process automation and analytics tools , such as:

o Power Platform (Power BI, Power Automate, etc.)

o Data Mining tools

o RapidMiner

o Databricks

Proficient in Microsoft Office , particularly Excel (advanced), PowerPoint, Outlook, and Word.

Functional knowledge of supply chain, logistics, invoicing, and automotive aftersales processes (experience with OEM or Tier 1 is a plus)

SAP Platform Proficiency (Desirable)

Required Education:

Bachelor's degree in one of the following or related fields:

o Business

o Finance

o Engineering

o Logistics

o Global Business

Demonstrated experience as a Subject Matter Expert in Business Intelligence and/or AI tools implementation is highly desirable.

Languages:

English: Intermediate-advanced (around 80%) - capable of:

o Participating in calls and meetings.

o Preparing written reports and dashboards.

o Presenting information to global stakeholders.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Toluca, Mexico

Job ID: General_Motors-JR-202606421

Employment Type: FULL_TIME

Posted: 2026-03-24T23:58:44