Assistant Manager, Revenue Operations - Commercial

Description

The Role:

As the Assistant Manager, Revenue Operations - Commercial , you will play a key role developing and executing strategic revenue programs that drive GM Envolve OnStar Fleet subscription performance for our Commercial audience segment. This is a highly strategic and cross-functional role where you will be responsible for increasing acquisition and customer success metrics through synthesizing data to bring insights forward, optimizing the funnel and ensuring all revenue operations are performing as expected. This position provides an opportunity to join a dedicated team that has ambitious goals, generating enterprise-wide impact, fostering innovation and growth within the fleet and commercial space.

The ideal candidate is a naturally curious learner who actively seeks new knowledge and embraces ongoing growth. They are motivated by driving meaningful, measurable business results and take pride in moving the organization forward through their work. They excel at inspiring and aligning cross-functional teams around shared goals, fostering strong collaboration and momentum. They are confident in making decisions, owning outcomes, and stepping into accountability with clarity and purpose.

What You'll Do:

• Lead the creation and implementation of acquisition and retention strategies for Commercial customer segments into OnStar plans, driving business growth.
• Create and execute a Commercial audience strategy reaching mid-to-large size businesses, designed to hit monthly and annual targets.
• Coordinate with finance, sales, and marketing to develop accurate revenue forecasts and track progress against KPIs.
• Analyze data, identify channel customer pain points, then adapt our approach to improve KPIs.
• Partner with data and analytics team members to develop dashboards and visualizations that track performance, customer behaviors, marketing effectiveness, and loyalty metrics.
• Provide regular reporting on the health of the overall Commercial audience funnel, revenue pipeline, highlighting risks and opportunities that inform strategic decisions.
• Collaborate closely with the leadership team to improve our commercial KPIs.
• Execute alongside the OnStar Dealer (Field, Operations & Performance) teams to increase channel performance.
• Test ideas, find ways to automate, rinse and repeat

Your Skills and Abilities (Minimum Qualifications):

• Minimum 5 years; example areas may include:
  • Subscription Performance Management (B2B Preferred)
  • Fleet Management
  • Marketing
  • Strategic consulting
  • Program Management
• Understanding of key Sales & Marketing components (i.e KPIs, 4Ps, test-and-learn, etc.)
• Understanding of subscription business models
• Strong business acumen with the ability to execute on data-driven insights
• Strong analytical skills and use of analytics tools (e.g., Tableau, Power BI, Excel) with the ability to leverage data to drive insights and decision-making.

What Will Give You a Competitive Edge (Preferred):

• Prior experience in automotive subscription services, business-to-business revenue operations, consulting, software as a service or fleet management.
• Proven track record of driving revenue, operational efficiency and growth in a fast-paced, high-growth environment.
• Successfully launched, executed and managed programs spanning every stage of the revenue lifecycle.

#LI-ST1

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

The selected candidate will be required to travel < 25% for this role.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Warren, MI

Job ID: General_Motors-JR-202600227

Employment Type: FULL_TIME

Posted: 2026-02-04T00:23:22