Program Manager
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in in Oostrum, North Limburg.
Reporting to the Business Unit Manager, the Program Manager will be responsible for managing the onsite supply chain programs of larger high-tech customer(s) in close cooperation with different customer channel managers responsible for the assigned accounts. You ensure annual profit, efficiency, and deliverable goals are attained at each client engagement.
What a typical day looks like:
- Driver of KPI delivery for the customer programs, ensure metrics are monitored and actioned;
- Identify and give content to improvement areas to maximize service and revenue;
- Negotiates contract terms and/or amends established contract terms and Service Level Agreements (SLAs) with customers;
- Responsible for the Request for Proposal (RFP) process for assigned customer accounts;
- Management of business reviews with internal and external stakeholders;
- Be the key channel of communication for the customer relation;
- Maintain current and develop additional business with customer;
- Support and/or lead projects, costs and other customer related matters through leadership and expertise.
- Bachelor's degree in engineering or related field or equivalent experience;
- A minimum of 5 years of relevant experience in program administration/management;
- Demonstrates advanced operational, people management and process knowledge skills;
- Demonstrates knowledge of project management, supply chain and logistics and finance;
- Requires excellent customer (external and internal) relationship and management, interpersonal relationships, leadership, negotiation and communication skills;
- Fluent English required.
- Stable, dynamically developing multinational corporate background
- Unique, forward-looking manufacturing technologies, professional work environment
- Exposure to wide range of businesses
- Opportunity for continuous professional development provided by various and challenging tasks
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- HSA
- HSA With Employer Contribution
- FSA
- Mental Health Benefits
- On-Site Gym
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Family Support Resources
- Adoption Assistance Program
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Some Meals Provided
- On-Site Cafeteria
- Holiday Events
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
- Unconscious Bias Training