Program Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a [ Program Manager ] located in [Shanghai Waigaoqiao, China].

What a typical day looks like:

• Interface and foster good relationship with customers to understand customer expectations, sales contract terms and requirements
• Manage product programs with internal related departments to ensure it meets customer expectations and requirement
• To manage the forecast and project program revenue to achieve financial results and control E&O (Excess & Obsolescence)
• To continuous reduce product cost (lead the engineering / operational / materials) to enhance company and customer account P&L, Inventory Turns and Account Receivable
• To oversee order process management to enhance product revenue and ensure on time delivery
• Manage new program and lead the New Program Introduction team to successfully meet the product time to market, time to volume, time to quality and time to cost
• Receive Request for Quotes from customer and work with quotation team to ensure quotes are submitted on time and accurately
• Managed capacity planning, production scheduling, and material procurement to flexibly respond to fluctuations in demand from key clients
• Drive lean manufacturing and continuous improvement projects, successfully reducing NPI cycle time by 15% and increasing on-time delivery rate for mass production from 95% to 98%.
• Drive project KPIs, including On-Time Delivery (OTD), Inventory Turnover, Manufacturing Overhead Ratio, and Customer Satisfaction.
• Collaborated closely with Supply Chain, Procurement, Quality, and Engineering departments to resolve bottlenecks and ensure resource alignment.

• Bachelor with at least 5 years' experience in project management;
• Both NPI and Mass Run experience are required
• Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills;
• Excellent in English (oral & written) & Computer operation;
• Good communication skill, open mind and teamwork spirit;
• Strong leadership & dynamic;
• Flexibility and be able to work in high-pressure circumstance;
• Business minded, Finance cost management and logistics concept.

• Social Insurance
• Life Insurance
• PTO