Pre-Sales Coordinator

Job Posting Start Date 10-14-2025 Job Posting End Date 12-15-2025

At JetCool, a Flex company, we're at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what's possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we're not just advancing technology - we're redefining cooling standards to create a more sustainable tomorrow.

Job Summary

The Pre-Sales Coordinator provides operational support to Customer Sales Representative, is responsible for processing orders for MOS sales, and acts as a liaison between sales and other departments.

This role will also provide operational support to Customer Sales Representative, be responsible for processing orders for MOS sales, and act as a liaison between sales and other departments.

• Receive customer orders on ERP system
• Responsible for ensuring that customer orders are processed and delivered on time
• Provides timely and accurate invoicing
• Notifies logistics/planning of customer requests to modify delivery dates
• Runs and reconciles applicable open order reports daily to ensure orders are flowing and issues are resolved
• Encourages and builds positive relationships and communicates effectively with all co-workers, outside customers and vendors
• Conducts as the public image of the company in accordance with MOS's code of conduct
• Receive customer orders on ERP system
• Responsible for ensuring that customer orders are processed and delivered on time
• Provides timely and accurate invoicing
• Notifies logistics/planning of customer requests to modify delivery dates
• Runs and reconciles applicable open order reports daily to ensure orders are flowing and issues are resolved
• Encourages and builds positive relationships and communicates effectively with all co-workers, outside customers and vendors
• Conducts as the public image of the company in accordance with MOS's code of conduct

• 2+ years prior experience in a sales support, inside sales, or marketing coordination role
• Proficient with CRM (Salesforce, HubSpot, etc)
• Must have professional communication skills using MS office, Zoom, etc.
• Strong understanding of sales funnels and lead qualification.
• Bachelor's degree in related industry

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement