Freight & Logistics Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

We are looking to hire a new Freight & Logistics Manager employee to be based in Warrington (UK) .

Summary:

Reporting to Materials Director, this role will lead, motivate, and manage a dedicated (UK-based) freight team responsible for end-to-end logistics operations, ensuring high service levels, and efficient financial reporting for local UK warehouse and global Flex sites.

What a typical day looks like:

• Leadership: Lead, motivate, and manage the freight team to achieve individual and site-level objectives.
• Operational Control: Oversee inbound, outbound, cross-border, and reverse logistics movements, ensuring accuracy and efficiency.
• Supplier Management: Monitor and manage external suppliers' performance against Key Performance Indicators (KPIs).
• Service Level Agreements (SLAs): Ensure strict adherence to SLAs for multiple customers.
• Financial Control: Capture, allocate, and report all financial billing associated with freight providers.
• Customer Facing/Support: Serve as the point of contact for enquiries from internal/external sources, business development projects, RFQs, and new business opportunities.
• Customer/Site Support: Support site programme managers in all freight dealings with the present customer base.
• Relationship Management: Maintain strong relationships and work experience with major UK Freight providers.

• Proven experience in freight forwarding, logistics
• Demonstrated experience in leading or supervising a team
• Strong ability to lead on customer-facing calls, including reporting and escalation issues
• Experience of import and export regulations and procedures for EU and Non-EU origins and destinations, covering Incoterms and duties.
• Experience of SOP and SOW creation. Knowledge of Customs Tariff code
• Ability to effectively communicate at all levels both internally and externally to customers and logistics partners
• To be able to build and maintain working relationships with: Freight partners, Finance, Purchasing, Programme and Customer management & IT.
• Eligibility to work in the UK.

• Continuous training tailored to your role and skill set
• Minimum 33 days holidays inclusive of bank holidays per annum
• Holiday purchase scheme
• Pension and life assurance scheme
• Funding, Education, Study and Training scheme - employees can apply for £250/year which aids their development such as gym membership, language classes
• Flexible working hours
• Hybrid working
• Great team and work environment, a truly international workplace
• Supportive and flexible culture
• Challenging assignments
• Charity of the year and volunteering opportunities in the local community
• Employee Assistance Program