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Director, Operations

3 days ago Aguascalientes, Mexico

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Job summary:

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Operations located in Aguascalientes .

Reporting to the Sr Director, Program Management; Director, NPIs Operations is responsible for overseeing the operational aspects of new product launches, ensuring that they are executed efficiently and effectively.

What a typical day looks like:

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  • Strategic Planning : Develops and maintains manufacturing operations business plans to include all program requirements, labor hours, cycle, production costs, and image.
  • Cross-Functional Collaboration : Works with various teams, including product management, sales, and operations, to ensure alignment and successful product launches.
  • Operational Readiness : Ensures that operations are ready to support new product launches, including developing and implementing operational processes and standards.
  • Performance Metrics : Defines and manages key performance indicators (KPIs) to measure operational success and identifies areas for improvement.
  • Project Management : Leads initiatives and projects to improve operational efficiency and effectiveness.
  • Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost
  • Define operational financial goals
  • Operational business experience including a successful performance track record managing staff and P&L
  • Establish and communicate Business Unit goals and assignments.
  • Define and execute operational programs in line with strategic plans and annual operating goals.
  • Meet with Executive Business to review the readiness status, P&L performance and evaluate KOI's.
  • Attend quarterly business reviews with key customers.
  • Partner with other business to establish strategic plans and goals.
  • Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing, program managment and logistics.
  • Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce
The experience we're looking to add to our team:
  • Requires a bachelor's degree in a related field. A Master's or MBA degree is preferred.
  • Advance English.
  • Critical Operators / TML / DL / depreciation /WIP / Key metrics for the operation.
  • Management and comprehension of P&L.
  • Customer and company metrics.
  • Excellent Business skills/ People management staff development.
  • Passionate Intelligence Commercial negotiation.
  • Negotiation with clients.
  • Guide multiple manufacturing entities.
  • Ability to identify creative ways to reduce cost by streamlining processes and systems.
  • Able to utilize tools to monitor departmental cost and cost trends, continuously striving to improve value.
  • Possesses strong business acumen and proven ability to improve key financial results.
  • Excellent communication skills and networking abilities.
  • Effective relational skills with ability to negotiate and influence for positive outcomes.
  • Strong innovation skills and creativity.
  • Ability to read, research, and interpret the most complex documents.
  • Ability to acknowledge effectively to the most passionate inquiries or complaints.
  • Ability to write speeches and articles using original or innovative techniques or style.
  • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
  • Ability to work with mathematical concepts such as probability and statistical inference to practical situations.
  • Ability to think strategically, define problems, collect data, establish facts and draw valid conclusions.
What you'll receive for the great work you provide:
  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.
XS65

Job Category
Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Client-provided location(s): Aguascalientes, Mexico
Job ID: Flex-WD209338
Employment Type: FULL_TIME
Posted: 2025-10-09T20:05:53

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • FSA
    • Mental Health Benefits
    • On-Site Gym
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • Adoption Assistance Program
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Some Meals Provided
    • On-Site Cafeteria
    • Holiday Events
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Unconscious Bias Training