Delivery Business Systems Analyst
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Job summary:
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Delivery Business Systems Analyst located in Guadalajara, North Campus .
The Delivery Business Systems Analyst role involves responsible for analyzing complex business problems to solve them with automated systems and will also be responsible for designed details for automated systems in order to make them more efficient. Supporting the IT system development projects team for the business, responsible for administering and maintaining the organization's information systems to ensure that they function reliably and in accordance with user needs.
What a typical day looks like:
- Provide solutions to incidents of second and third functional and technical level.
- Record the occurrence and resolution of support incidents.
- Implementation and registration of permanent solutions to failures in IT services
- To diagnose quality problems of application data.
- Define, plan and implement preventive actions to avoid future incidents of known problems by the same source.
- Prioritizing and resolve support incidents generated in IT services.
- Ensuring the availability of floor control systems.
- Scale and ensure solving problems that cannot be resolved to the service provider.
- Install and update applications on servers that provide services to manufacturing
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- Degree in Systems Engineering or a related field
- Intermediate-Advanced English.
- 100% on-site role.
- Schedule flexibility (for support) is essential.
- Knowledge of SQL Server databases required.
- Development skills.
- Basic knowledge of networking and technical support.
- Basic knowledge of servers.
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
Job Category
IT
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- HSA
- HSA With Employer Contribution
- FSA
- Mental Health Benefits
- On-Site Gym
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Family Support Resources
- Adoption Assistance Program
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Some Meals Provided
- On-Site Cafeteria
- Holiday Events
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
- Unconscious Bias Training