Analyst, IT Operations

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary team who build great products and contribute to our growth, we're looking to add an Analyst, IT Operations located in Austin, TX.

Reporting to the Information Technology Manager the Analyst, IT Operations role will be responsible for analyzing complex business problems in order to solve them with automated systems. You will also be responsible for creating automated systems in order to make them more efficient. You will provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and provide intensely collaborative consultation to users in the area of automated systems.

What a typical day looks like:

• Determine required improvements on the systems, supervising its correct implementation in order to meet customer requirements
• Assist team on the determination of methods and procedures of new assignments
• Write functional and technical specifications for developers
• Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Verify newly developed processes
• Responsible for analysis, evaluation, testing and debugging for shop floor application programs in support of various manufacturing areas
• Provide day-to-day end user service and technical support
• Perform software configuration and setups of new customer in MES tracking system
• Assists in determining suitable software to meet business requirements
• Troubleshoot software and hardware failures and identify network problems when they relate to shop floor computers
• Writing Medical documentation that is compliance with FDA regulations for Medical customers.

• Typically requires a Bachelor's degree or equivalent experience and training.
• Minimum 7 years of industry experience working with SQL/MES Application (FlexFlow).
• Transparent, setting expectations clear, matured Project Management.
• Collaboration skills and passion for technical challenges and operations support.
• Create SSRS Reports
• Create Stored Procedures, Triggers, Views, and Indexing
• Support Relational Database Management Systems (RDBMS)
• SQL, T-SQL and SQL-Profiler
• Client/Server application interfaces, Distributed systems interfaces and peripheral devices

• Tableau Data Visualization
• PowerBI
• MS-SQL
• SSRS
• Application Support

• Basic Python programing.
• OPC servers and PLC integration for data capture and configuration
• .NET Programming
• API Programming
• Non Relational DBs( ELK, MangoDB)

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement