Physical Security Technical Specialist

Overview

It is an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are important to supporting our firm's diverse businesses, and we are excited to continue solidifying that foundation as we add more experienced technologists to our Technology team.

The Opportunity:

Fisher Investments is looking for an experienced Physical Security Technical Specialist as part of our Information Security group to install, maintain, troubleshoot, and improve enterprise physical security systems. You have 3 or more years of experience with access control, video surveillance, intrusion detection, and related technologies. You will work independently while partnering with corporate security, IT, facilities, and vendors. You will support scheduled maintenance, deployments, upgrades, and emergency response, including after-hours or weekend work. You will report to the Assistant Vice President, Information Security.

• Install, maintain, troubleshoot, and repair access control, video surveillance, intrusion detection, intercom, and emergency communication systems
• Diagnose and resolve hardware, software, network, cabling, and field device issues
• Install and terminate low-voltage cabling, readers, cameras, power supplies, door hardware, and related equipment
• Perform preventive maintenance, inspections, testing, and commissioning to ensure system reliability
• Support upgrades, migrations, new construction projects, and planned project cutovers.
• Coordinate with IT on network connectivity, switches, VLANs, and Power over Ethernet (PoE) devices
• Maintain as-built drawings, panel schedules, device inventories, and service records.
• Respond to service requests, incidents, and technical issues in coordination with vendors and contractors
• Follow safety procedures and organizational standards during installations and repairs
• Work with low-voltage electronics and related components in the performance of daily installation, maintenance, troubleshooting, and repair activities

• 3+ years of experience installing and supporting commercial electronic security systems
• Working knowledge of enterprise access control, IP video management, electronic door hardware, low-voltage wiring, and TCP/IP networking fundamentals
• Experience troubleshooting Windows-based workstations and server-connected security systems, reading wiring diagrams, floor plans, and technical documentation, and applying strong organizational, communication, prioritization, and customer service skills in daily work
• Experience with cloud-based physical security platforms and multi-site enterprise environments
• Familiarity with OSDP, HID credential technologies, PoE infrastructure, network switches, and fiber or copper structured cabling. Manufacturer or industry certifications are considered a plus.
• Ability to lift up to 50 pounds, climb ladders, work above ceilings, and perform tasks in office, construction, and outdoor environments
• Obtain and maintain any licensing, registrations, certifications, or other credentials required in the region where you fulfill the responsibilities of the position.
• You are technically proficient, customer-focused, troubleshoot effectively, work independently, and collaborate well in a mission-critical environment

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.