Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
What will you contribute?
As an Account Executive at Finastra, you will manage the relationship of existing Payments Customers. The focus of this role is to maintain and expand our relationships, generate new opportunities and close sales with existing customers.
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Responsibilities:
- Develops and executes account strategies to build and maintain effective long-term relationships with a defined portfolio of accounts.
- Establishes and maintains deep understanding of each account to drive client satisfaction and identify opportunities for client revenue growth.
- Serves as a point of escalation for client issues ensuring customer challenges are resolved.
- Coordinate and lead customer meetings on key topics including sales opportunities, escalations, business reviews and relationship discussions.
- Identify and target new business opportunities while maintaining and building a robust sales pipeline.
- Negotiate and close sales of products and/or services to achieve or exceed individual/team quotas, revenue, and profit objectives.
- Collaborate with internal teams for support on various needs of the customer.
- Stay updated on industry trends and Finastra products.
Required Experience:
- 5+ years sales or business development experience
- Proven track record in managing existing relationships.
- Strong ability to generate opportunities and build a sales pipeline.
- Excellent negotiation and closing skills.
- Strong communication and presentation skills.
- Confident in navigating customer escalations until resolution is achieved
- Self-motivated and results-driven.
- Ability to work independently and as part of a team.
- Knowledge of market trends and competitive landscape.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Applicants for this position need to be located in the following cities or their immediate surrounding areas: Austin/Lake Mary (Orlando). Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.