Vice President, ET Vendor Management Lead - Complex Vendors

Job Description:

The Role

If you are dynamic, able to drive transformation, and thrive on managing key relationships, this Vice President, ET Vendor Management Lead role may be just what you are looking for!

The Vice President of ET Vendor Management Lead will work with all levels of management to stand up and manage a Vendor Management function and team within Enterprise Technology.

The ability to build effective working relationships with business leaders to champion support of the ET Vendor Management program and related initiatives, and strong change management skills are key elements to success in the position.

This role will have a strategic focus on large, complex technology vendors that are critical to Fidelity's enterprise technology ecosystem. These vendors often provide a broad portfolio of products and services, operate as parent companies to other technology providers, and serve multiple business units across the firm. The successful candidate will be expected to develop a deep understanding of these vendors' offerings, organizational structures, and strategic roadmaps, and how they align with Fidelity's technology and business objectives.

The Expertise and Skills you bring:

• Lead a team of vendor managers responsible for overseeing key technology partners across infrastructure, software, cloud, data and managed services.

• Develop and execute vendor strategies that align with Fidelity's enterprise technology roadmap, ensuring optimal performance, cost efficiency, and innovation.

• Collaborate with senior technology leaders across ET and business units to understand evolving needs and ensure vendor capabilities are aligned.

• Drive vendor governance and performance management, including scorecards, SLAs, risk assessments, and continuous improvement initiatives. Partners with due diligence teams to assess risk posture across financial, technical, and operational dimensions.

• Negotiate complex contracts and renewals in partnership with Legal, Procurement, and Risk teams, ensuring favorable terms and compliance with Fidelity Standards.

• Champion technology excellence by staying current on emerging trends, evaluating vendor capabilities, and advising on build vs. buy decisions.

• Foster a culture of accountability, transparency, and collaboration within vendor management team and across the broader technology organization.

• Optimize vendor pipelines, ensure deep understanding of contractual terms, and align capabilities with technology strategy.

• Orchestrate stakeholder alignment for new engagements, renewals, and exits to ensure timely, strategic decisions. Provide periodic updates to senior leadership.

• Strong technical background with the ability to understand and evaluate infrastructure, cloud, software, and emerging technologies.

• 10+ years experience in technology vendor management, strategic sourcing, or IT relationship management, preferably in large enterprise.

• Proven leadership experience managing high-performing teams and influencing senior stakeholders.

• Deep understanding of vendor lifecycle management, contract negotiation, and performance governance.

• Excellent communication, negotiation, and analytical skills.

• Experience working in a highly regulated environment (e.g., financial services) is a plus.

• Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or equivalent preferred.

• Demonstrated ability as effective people manager, innovator and change agent

• Ensure vendor compliance with Fidelity policies, procedures, and standards

• Oversee, measure, and report vendor performance relative to contracted expectations, including matrixed responsibilities for supplier management activities in Risk Management, Supply Management, and Legal

• Lead assessment of vendor risk and monitor vendor financial viability, resiliency, and management stability

• Drive continuous improvement with all key suppliers through effective project lifecycle management and business process engineering efforts

• Provide strategic insights into vendor ecosystems, including how parent companies and subsidiaries interact and impact Fidelity's technology stack

• Enable enterprise-wide visibility into vendor usage, helping business units make informed decisions about vendor engagement, investment, and risk