Systems Analyst

Job Description:

We have an opening for an experienced Systems Analyst to join the Fidelity Institutional Business Enablement Technology (FIBET) team. Our team is responsible for designing, developing & implementing products that advance Fidelity customer's digital experiences. Our team uses a variety of technologies, which means we use our current skills and continue to grow in our careers by learning new technologies.

The Expertise we are looking for:

• 4+ years of business analysis experience delivering customer or associate focused digital solutions of high value
• Proficient in conducting technical business analysis, writing requirements, designing, maintaining dynamic solutions & translating strategic objectives into action
• Can communicate effectively with engineering teams, translating business requirements and client needs into technical requirements
• An affinity for technology and knowledge of systems integration technologies and standards
• Experience in root cause identification, process, journey and value stream mapping
• Participate in system testing, user acceptance testing, and validation of implemented solutions.
• Proficient using Confluence & JIRA
• Familiarity with APIs and how to call them via an API tool is a plus
• Basic knowledge of angular components and REST APIs is helpful

• You can run effective requirements gathering sessions with business stakeholders, using a variety of methods to elicit and understand needs e.g. process flows, user journey mapping
• Partnering with squad lead and delivery team to meet customer needs
• Able to digest and break down stories, working closely with the team's tech lead
• You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management)
• Communicating progress to technology and business partners at all levels
• Determined, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

• Focus on customer: Demonstrate understanding of customer's business domain.
• Ensuring the technology team is building the right software solutions and components to maximize customer experience
• Strong technical interest in financial services and ability to research and learn new technologies
• Able to digest and break down stories, working closely with the team's tech lead
• Facilitating flow of requirements from the business to the technology team