Strategy, Communications, and Engagement Analyst

Job Description:

Strategy, Communications, and Engagement Analyst

The Role

The Strategy, Communications, and Engagement Analyst, will support the critical initiatives in the Process Improvement vertical. In this role, you will be responsible for coordinating and delivering quality solutions that meet business objectives by providing strong business operations and communications stakeholder engagement expertise to partners throughout Fidelity's fraud risk organization.

The Expertise and Skills You Bring

• 2+ years of experience in strategic communications or project management
• Experience contributing to complex, multi-workstream programs
• Experience working in fast-paced, matrixed environments, ideally within technology or financial services organizations
• Strong verbal and written communication skills with experience building executive presentations
• Experience presenting to senior leadership
• Financial services experience preferred

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

The Process Integration vertical plays a strategic role in ensuring cohesion and alignment across the entire Fraud Risk & Control organization. By receiving inputs from all other teams and transforming these signals into actionable programs, this team drives effective change and continuous improvement. The Process Integration team is responsible for managing change programs, overseeing technology elements, maintaining strategic relationships with business partners, and managing the organization's budget. Additionally, the team plays a crucial role in defining investment priorities, developing comprehensive business plans, and managing requirements for new resources, including technology, data, and personnel. The Process Integration vertical ensures that all functions work seamlessly together to achieve the organization's fraud prevention and detection goals, acting as a central coordinating body that aligns strategies and operations.

Certifications:

Category:

Communication
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client-provided location(s): North Smithfield, RI, Merrimack, NH, Westlake, TX, Covington, KY

Job ID: Fidelity-2124625

Employment Type: OTHER

Posted: 2026-03-18T23:40:56