Senior Systems Analyst

Job Description:

Lead Workflow Analyst - Fidelity Fund and Investment Operations Technology Group

We're looking for analysts who are hardworking, inquisitive, and responsible individuals to help deliver the best digital unified web experience to our customers. The ideal candidate is deeply entrenched in business process management with a passion for using tools and frameworks to guide the development and delivery of stable, robust, and resilient apps that best serve our customer base.

The Team

Our team builds outstanding experiences for Fidelity Fund and Investment Operations customers. We focus on crafting rich and compelling experiences using the best application design guidelines by way of robust tooling to provide business process management via workflow technology for all our operations service lines. We work in a collaborative, fast-paced environment and are committed to advancing a digital strategy to the delight of our internal and external customers.

The Expertise and Skills You Bring

• 5+ years of total engineering or systems analysis experience leading process redesign
• Moderate to advanced knowledge of tools and techniques for presenting and analyzing data including SQL, Access, Excel, relational databases, XML, JSON, XSD, Postman/Insomnia and SQL developer
• Ability to understand the technology and software architecture of an application and lead enterprise scale project delivery with a keen eye for dependency management
• Self-starter, team-focused, independent, collaborative, and can work with minimum supervision
• Demonstrable expertise in system analysis methodologies and techniques, including data analysis, use case development, story writing, testing, and product documentation
• Strong written and verbal communication skills; Communicates clearly, concisely, and impactfully to influence others
• Strong analytical, problem-solving skills and adapting to organizational changes
• Approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements
• Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability
• Growth mentality with a passion for continuous learning and development
• Experience within the financial services industry is a plus
• Experience with generative AI tools to assist with requirements is a plus
• A Bachelor's degree, preferably in Business, Finance, Accounting, Information Technology, or Management Information Systems

Salary Grade:

5

Certifications:

Category:

Information Technology
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client-provided location(s): Westlake, TX

Job ID: Fidelity-2126922

Employment Type: OTHER

Posted: 2026-04-13T23:39:50