Senior Manager, Payroll

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Senior Manager, Payroll

The Role

Are you passionate about leading high-impact payroll operations that directly shape the associate experience? As a Senior Manager, Payroll, you'll lead a team responsible for delivering accurate, compliant, and timely payroll while driving operational excellence, process improvement, and automation. You'll partner with leaders across multiple business units, as well as HR, Benefits, Finance, Technology, Risk, and Compliance teams, to help solve complex payroll challenges, mitigate risk, and enhance service delivery. Join us in shaping the future of payroll by developing talent, driving innovation, and delivering exceptional results!

The Expertise and Skills You Bring

You bring a strong foundation in operations and leadership, along with a commitment to delivering accurate, compliant, and employee-focused payroll services. You have experience building strong partnerships across business units and corporate functions, balancing day-to-day operational excellence with strategic initiatives that improve processes, manage risk, and enhance the overall employee experience. You are comfortable navigating complex environments, leading through change, developing high-performing teams, and influencing stakeholders to drive meaningful outcomes.

• Experience leading operations and developing high-performing teams in a fast-paced, complex environment.

• Success operating within highly regulated environments where compliance, risk management, internal controls, and audit practices are integral to day-to-day operations and decision-making.

• Proven ability to build strong partnerships and collaborate effectively across business units, HR, Benefits, Finance, Technology, Risk, Compliance, and other key stakeholders.

• Demonstrated success driving operational excellence through process optimization, automation, continuous improvement, and large-scale transformation initiatives.

• Ability to identify and solve complex operational challenges while balancing compliance, risk mitigation, and service delivery objectives.

• CPP certification, and/or experience with enterprise payroll systems are a plus.

The Team

The Payroll team is part of Fidelity's HR Shared Services organization and plays a critical role in delivering accurate, compliant, and timely pay for the firm. We partner closely with HR, Benefits, Finance, Technology, Risk, Compliance, and business leaders to drive operational excellence, manage risk, and continuously improve the payroll experience. At Fidelity, our people are our greatest asset, and we are committed to fostering a culture of collaboration, innovation, inclusion, and continuous improvement.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Human Resources
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client-provided location(s): Merrimack, NH

Job ID: Fidelity-2135172

Employment Type: OTHER

Posted: 2026-10-09T19:57:27