Senior Implementation Project Manager - Stock Plan Services

Job Description:

Note: Fidelity is not providing immigration sponsorship for this position.

The Role

The Stock Plan Services team is seeking a Senior Implementation Project Manager to work in a fast-paced client-facing role, leading complex projects on behalf of both new and existing clients! This role is accountable for project execution, cross-functional coordination, risk management, and delivering high-quality onboarding experience for clients and internal partners.

• Serving as the primary day-to-day contact for clients during onboarding, guiding them through platform transition activities
• Coordinating tasks across Operations, Product, Technology, Legal, and other internal partners
• Managing project documentation and ensuring accuracy, compliance, and adherence to Fidelity standards
• Providing regular status reporting to stakeholders on progress, milestones, issues, and risks
• Supporting a consistent and positive onboarding experience that establishes a strong foundation for long-term client satisfaction
• Contributing to team knowledge-sharing, process improvements, and best-practice adoption

• Bachelor's Degree or equivalent years of professional experience
• 3-5 years of experience in equity compensation, financial services, or project management
• Experience coordinating multi-workstream projects or client transitions
• Working knowledge of stock plan administration or a strong desire to develop subject-matter expertise
• Strong communication, influence, and organizational skills
• Ability to lead cross-functional project teams through structured plans and delivery commitments
• Strong capability to identify, document, and escalate risks and obstacles
• Clear and timely communication skills when facilitating discussions, resolving issues, and aligning partners
• Ability to build consensus and influence in a matrixed environment
• Strong attention to detail and a process-oriented approach
• Ability to thrive in a dynamic, fast-paced environment with shifting priorities