Security Manager

Job Description:

Manager, Security Operations

The Role

The Manager, Security Operations is an experienced security professional who is able to effectively manage teams to protect Fidelity's associates, customers, and property. This individual is able to deliver on Global Security Operations' objectives through their ability to communicate effectively, understand their site's risk landscape, and engage and execute on key initiatives for Security and the firm while exercising sound judgement. This individual is an important associate-facing Brand Ambassador for Global Security Operations and will ensure that their team exudes professionalism and provides exceptional customer service at their site.

• Effectively lead a team of security representatives and supervisors in a single location
• Create and maintain a schedule to ensure coverage while managing staffing costs and overtime
• Enforce corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management
• Position may require a flexible working schedule depending on operational needs
• Establish and maintain meaningful relationships with business unit personnel, site leadership and external service providers such as public safety agencies to influence security policy implementation and mitigate risk
• Translate strategic organizational objectives and champion training and life safety programs for their site
• Engage effectively on cross-organizational projects and scale global initiatives for your site
• Build, implement, and maintain regional crisis response plans in collaboration with site leadership
• Deliver effective local awareness programs and support broader global security awareness initiatives designed to educate associates on workplace safety and security best practices
• Review regional incident reports and recommend and track required follow up

• Associates degree, Bachelor's degree preferred; advanced degree a plus
• 5-7 years' experience in an operational and technical security environment
• Prior experience in a people manager role
• EMT or other relevant certifications (CPP, CFE, CBCP) a plus
• Knowledge of security principles (incident management, life safety, investigations, workplace violence and threat assessment)
• Experience with Security technology
• Project management (beginner)
• Understanding of risk and controls
• Stakeholder and relationship management (communicates effectively with senior security leadership, site/business unit leadership, business partners, and public safety agencies)
• Vendor management (holds vendors accountable to agreed upon terms and manages to budget constraints)