Operations Reconciliation Representative II

Job Description:

Financial Operations Bank Services Associate

The Role

Bank Services & Reconciliation is responsible for execution, reconciliation, and monitoring of multi-billion dollars of daily money movement in support of Workplace Investing. The team acts as the primary contact for internal and external business partners on operational money movement issues. In addition, the team works with internal business partners to ensure that potential risk factors are understood, and best practices are followed when carrying out money movement responsibilities. Accountable for maintaining and following controls to ensure organization meets established standards

• Ability to get results by effectively communicating with internal and external business partners, including supporting the team lead and senior associates on corporate actions.
• Are flexible to the needs of the team daily and can expertly balance multiple priorities to help the team meet tight timeframes.
• Your responsibilities will involve working with several different business partners in numerous locations so you must be highly motivated, self-directed and an independent problem solver with attention to detail.

The Expertise and Skills You Bring

• One to three years' experience within a professional, fast paced, corporate environment, preferably in the financial services industry with Defined Benefits knowledge.
• Experience and confirmed understanding of applicable Fidelity System Applications (Omnipay, XTRAC, Disc Recon) and Microsoft Office products (Word, Excel, Outlook).
• Ability to successfully execute a task and move onto the next job function in a fast-paced and deadline-oriented environment.
• Excellent time management skills
• Exhibit strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience working independently while also ensuring team goals are being met.

The Team

You will be part of a team with 6 other associates in Merrimack, and Covington and partner with our colleagues in other business sites. Senior Associates execute and research high value money movements that impact clients or customers and carry a high degree of risk. The Associate must ensure that established controls are being followed when completing daily functions and when providing support to business partners. Given the high degree of risk, including significant financial and reputational exposure, proactive research, resolution, and reconciliation is a top priority. The Sr. Associate must exercise strong technical, analytical, problem solving and decision-making skills to meet expectations and resolve issues within defined timeframes and guidelines.

Certifications:

Category:

Operations
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client-provided location(s): Merrimack, NH, Covington, KY

Job ID: Fidelity-2121348

Employment Type: OTHER

Posted: 2025-12-12T18:58:10