Manager, Advanced Data Analytics and Insights

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

As a Manager, Advanced Data Analytics in the Advanced Analytics and Customer Insights organization, you would have the opportunity to use data to drive strategic decisions and transform customer experiences. We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. Candidates must be able to leverage data to inform decisions, synthesize and clearly communicate insights, and apply a customer-first mindset with ownership, curiosity, and a commitment to continuous learning to deliver impactful results.

This role requires a dedicated, committed, and passionate individual who can:

• Create and summarize large datasets in structured and unstructured data.
• Collect and analyze data / develop insights and reporting capabilities to empower organizational leaders to make value-based prioritization decisions.
• Create solutions leveraging deep statistical analysis to drive thought leadership across the Digital Transformation organization
• Work across diverse skilled teams to find success for Fidelity and our customers.
• Have a natural intellectual curiosity, initiative, and love for learning new skills and capabilities.

• Bachelor's degree required, Advanced Degree a plus.
• 4 plus years of experience generating analytical insights to drive business actions.
• Experience with a range of analytical tools and programming languages such as SQL, Python, R, etc.
• Experience in designing and developing dashboards and reports by using Tableau or Power BI.
• Experience using and querying big data technologies such as Snowflake, Athena, etc.
• Experience with Digital and Live Interaction data a plus.

• Experience leveraging AI, Generative AI, and automation tools to improve efficiency across insight generation process is a plus.