Director, Learning Strategy & Operations
Yesterday• Boston, MA
North Smithfield, RI
Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
You will work as a senior member of the Sales/RM Learning & Enablement (L&E) team. This role is responsible for ensuring our project management practice, learning experience design and learning technology are best in class. This role will work with L&E team members to manage team capacity, reporting and dashboard design, as well as multi-media solutions delivery and learning technology infrastructure. Additionally, you will serve as the team point of contact for our learning and enablement platform, Allego. Thinking creatively and innovating across our deliverables with Allego capabilities will be a top focus of this role.
The Expertise and Skills You Bring
- Background and experience in Learning and Development, User Experience Design, Operations, Learning Technology preferred
- Financial services and client facing sales support experience a plus
- Proven history of forward-thinking design, organizational effectiveness and navigating competing priorities with hard deadlines
- A balance of strategic, technical, operational and tactical skills
- Ability to collaborate with team and business partners with confidence and credibility and exhibit strong understanding of issues and challenges for the businesses
- Track record of thriving in changing and challenging environments
- Competence in effectively applying your analytical and critical thinking skills to drive insight and decision making
- Willingness to take calculated risks, drive innovation
- FINRA Series 7 and 63 required or obtained within 90 days
- FINRA 24 Required 30-60 days after the 7,63 are obtained
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The Team
The Learning and Enablement team is instrumental in ensuring that the Fidelity Institutional client facing teams have the knowledge and skills necessary to execute on the goals set forth by the business. Our ability to anticipate business needs and build targeted solutions to enable our sales and relationship management teams is what differentiates our team.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
The base salary range for this position is $95,000-186,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Training
Client-provided location(s): Boston, MA, North Smithfield, RI
Job ID: Fidelity-2131390
Employment Type: OTHER
Posted: 2026-07-09T23:51:19
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
Company Videos
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