Director, Behavioral Research Scientist

Job Description:

About Us: The Behavioral Science team at Fidelity works to integrate the psychology of financial decision-making into our products, services, and customer experiences. We are looking for an enthusiastic and creative behavioral researcher to share your unique perspective on how to help millions of people make better choices when it comes to their finances. Through your expertise and passion, you will help Fidelity improve our customers' financial well-being and drive business outcomes. If this sounds like an excellent fit, we'd love you to come work with us!

Position Overview: We are seeking a highly skilled Behavioral Science Researcher to join our team. This role will focus on conducting advanced research in behavioral economics and psycholg customer engagement and driving business growth.ogy to inform the development of our financial products and services, enhancin

Key Responsibilities:

• Advanced Research: Conduct in-depth research to understand customer behavior, preferences, and decision-making processes.
• Data Analysis: Analyze complex data sets to identify trends and insights related to customer behavior.
• Behavioral Insights: Apply behavioral science theories to develop actionable insights to optimize products and customer experiences.
• Collaboration: Work closely with product teams to integrate behavioral insights into the design and development of financial products.
• Customer Engagement and Behavior: Develop and test behavioral interventions to improve customer engagement and help customers act on their financial intentions.
• Reporting: Prepare detailed reports and presentations to communicate research findings and recommendations to stakeholders.
• Thought Leadership: Stay updated with the latest research in behavioral economics and psychology, and share insights with the team.
• Effective Communication: Translate research results through powerful storytelling and concrete, actionable recommendations to business partners at all levels of the organization.

Qualifications:

• Education: PhD in Psychology, Behavioral Economics, Cognitive Science, or a related field.
• Experience: Minimum of 3-5 years of research experience in behavioral science, judgment and decision making, or cognitive science, preferably within financial services or healthcare.
• Skills: Advanced methodological and statistical proficiency and fluency with R/Stata/Python for analysis and modeling.
• Knowledge: Deep understanding of behavioral science theories and their application in financial or health contexts.
• Personal Attributes: Innovative thinker, detail-oriented, ability to work in a fast-paced environment, collaborative, positive attitude, and a passion for improving customer well-being.

The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Data Analytics and Insights

Client-provided location(s): Boston, MA, Jersey City, NJ, North Smithfield, RI

Job ID: Fidelity-2120160

Employment Type: OTHER

Posted: 2025-11-20T18:48:03