Community Relations Coordinator

Job Description:

Job Title: Community Relations Coordinator

The Role

The Community Relations Coordinator partners with Community Relations colleagues across regions to support the development and execution of high impact programming that benefits underserved communities and engages Fidelity associates as volunteers. The Coordinator drives results by effectively leveraging the systems, tools, and processes foundational to the success of the Community Relations team. This role provides hands on community relations support for assigned region(s) and flexes to meet broader team and market needs as required. Meaningful time is spent onsite and in the community to build and sustain strong relationships with key internal and external stakeholders.

The Expertise and Skills You Bring

You bring a mix of relationship‑building skills, project coordination strengths, and genuine interest in community impact work. You're comfortable working both independently and collaboratively, and you enjoy spending time onsite or in the community to understand local needs.

• Bachelor's degree or equivalent relevant experience
• 3+ years of professional experience in community relations, corporate social responsibility, corporate communications, nonprofit/philanthropy, public affairs, or a related field
• Demonstrated understanding of-and interest in-corporate impact, community relations, and social impact strategies
• Strong organizational and project management skills; ability to manage multiple priorities in a fast‑paced, complex environment
• Bring a positive, team‑first mindset through adaptability, strong work ethic, and collaboration, with the capacity and drive to grow into increased responsibility over time
• Proven ability to work independently, navigate ambiguity, and operate with agility
• Experience building and managing strategic internal and external stakeholder relationships; comfort representing a corporate brand
• Track record of successful employee‑volunteer programming, measurement, and reporting that balances business and community needs
• Experience working with under‑served communities through professional and/or personal experience
• Excellent written and verbal communication skills, with the ability to engage audiences from entry‑level employees to senior leaders
• Proficiency in Microsoft Office; experience with databases, social media platforms, content management systems, and project management tools (e.g., Monday.com) preferred
• Willingness and ability to be onsite and in the community to foster relationships and understand local priorities
• Flexibility, adaptability, and a growth mindset