Business Analyst Consultant

Job Description:

The Role

Ready to contribute significantly at Fidelity Insurance Agency? As a Business Analyst Consultant, you'll help lead Fidelity's Annuity and Insurance business. Collaborate with Fidelity Insurance Agency (FIA) Commercialization, Product Managers, and the Go to Market team to develop top-notch FIA solutions for advisors, customers, and Fidelity Insurance Network (FIN) Carriers.

• Crafting and communicating strategic and critical product initiatives targeted at advancing and broadening Fidelity's Annuity and Insurance business.
• Working closely with FIA Commercialization to develop business cases, visualize user experience journeys, and establish product and business needs.
• Gathering and recording documenting product and business needs requirements and collaborating with Delivery team leaders and members to grasp essential outputs.
• Sharing demographic and product data, along with market knowledge, help Delivery teams prioritize and develop digital experiences.
• Working with Wealth Platform and Experience Squad Leaders, Business Analysts, and IT associates on developing, testing, and launching new and improved products and digital experiences.
• Collaborating with CKSI and User Experience on strategic/competitive/market research and analysis, drafting learning agendas and usability studies.
• Working with Distribution, Service, and Ops teams on field readiness activities to support product launches both digital and advisor led.

• A Bachelor's degree or equivalent, with 8+ years of experience, or a Master's degree with 6+ years of experience in project management and business analysis; experience with annuity and insurance products is highly desired.
• Familiarity with the FIA business and its annuities, life insurance, and long term care, is a plus.
• Proficient understanding and prior experience with Fidelity's Product Frameworks: Product Approach, Product Strategy, and Product Development and Management.
• Demonstrated experience in defining and documenting requirements, testing and learning, iterating on, and delivering top-tier solutions across the product lifecycle.
• Highly proficient in requirements elicitation, gap analysis, and business acceptance testing exercises.
• Strong influence and negotiation skills to prioritize work in dependent teams' backlogs.
• Exceptional strategic problem-solving and critical thinking skills, with a passion for defining outstanding customer and associate experiences.
• Outstanding ability to build positive relationships with cross-functional teams, squads, vendors, and leadership teams.
• Proven time management, organizational, and documentation skills; able to balance and prioritize multiple competing priorities independently in a fast-paced environment.
• Excellent listening, communication, facilitation, and presentation skills.
• Proficiency in MS Word, Excel, Miro, and PowerPoint.