Analyst, Fidelity Digital Assets® Account Management

Job Description:

Analyst, Fidelity Digital Assets® Account Manager

The Role

Fidelity Digital Assets® is an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. The Account Opening and Maintenance team accurately sets up and maintains accounts, in several systems, for all Fidelity Digital Assets®'s product offerings. To be effective, you will work closely with the Client Service team, Custody Operations, Execution Services, Implementation Managers, and the technology team to ensure client requirements are met. With your knowledge and commitment, you will become a collaborative and resourceful member of the Fidelity Digital Assets® team, sharing best practices and driving successful results.

The Expertise and Skills You Bring

• Strong attention to detail & analytical skills
• Willingness to learn and understand procedures and controls
• Willingness to learn how to support testing in UAT & Production environments
• Relationship building skills across team, business units, and global peers
• Strong process management & decision-making skills
• Your excellent interpersonal, verbal, and written communication skills
• Your ability to work well on global teams and in fast-paced, cross-collaborative environments
• Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
• Your success in navigating and thriving in a dynamic, growing new business
• Be analytical and possess good problem-solving skills while maintaining good attention to detail
• Be motivated and show desire to learn about the business and new technologies
• Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency, and policy & procedures
• Delivering superior results quickly and efficiently, utilizing effective time management skills
• Driving innovation through curiosity and comprehensive understanding of business processes and challenges