VP, Chief of Staff for Head of Marketing

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Job Description

The VP, Chief of Staff is the SVP & Head of Marketing's strategic partner, operational leader, and force multiplier-driving clarity, alignment, and execution across the marketing organization. Acting as an extension of the Head of Marketing, this role ensures the department's strategic priorities result in coordinated action, high-quality decision-making, and measurable impact.

You will shape and orchestrate the marketing leadership operating model, ensuring that the Head of Marketing's priorities translate into clear, coordinated execution across senior leaders, cross-functional partners, and the marketing leadership team and employees. You will be responsible for aligning strategy, driving key transformation initiatives, and elevating leadership performance and communication across a complex, fast-moving environment.

• Serve as a trusted advisor and thought partner to the Head of Marketing, providing strategic insight, identifying risks, anticipating needs, and ensuring focus on the highest-impact priorities.
• Extend the Head of Marketing's effectiveness by building positive relationships across the organization while driving clarity; simplifying complexity; and enabling rapid, informed decision-making.
• Lead high-impact, ambitious initiatives on behalf of the Head of Marketing and represent the Head of Marketing in meetings and working groups, driving initiatives forward with authority and alignment.

• Lead the full marketing planning and performance lifecycle, including annual/quarterly planning, OKRs/KPIs, QBRs, budget cycles, and strategic offsites.
• Partner with Finance to identify optimization opportunities and oversee spend transparency, vendor management, forecasting, and performance analytics.
• Drive a consistent, efficient operating model that aligns senior leaders and connects marketing priorities to enterprise goals.

• Build and operate a comprehensive, executive communications framework-including all-hands, leadership communications, operational updates, etc.
• Create executive-ready presentations and cross-functional communications that influence and align senior audiences.

• Ensure visibility into progress, risks, and dependencies across marketing initiatives.
• Identify operational gaps across teams, functions, and segments; develop solutions to increase efficiency, scalability, and cross-team connection.

• Manage end-to-end leadership operations including talent planning, promotions cycles, recognition programs, morale/engagement efforts, and VP/Sr. Director development.
• Guide marketing leaders through continuous cycles of improvement-simplifying workflows, improving cross-functional understanding, and reinforcing organizational priorities.
• Ensure leaders have the systems, insights, and communication structures needed to operate at peak performance.

• 10+ years of varied Marketing experience with at least 5 years in a leadership capacity. In addition, management consulting experience is a plus.
• Business- or enterprise-level marketing depth, ideally including an understanding of brand or digital marketing strategies and initiatives.
• Demonstrated success advising, influencing, and partnering with senior-level executives.
• Exceptional written and verbal communication, with mastery in executive storytelling; narrative development; and building high-quality, executive-level materials (presentations, briefings, business reviews) with meticulous attention to detail with demanding deadlines.
• Strong analytical, operational, and project leadership capabilities; experienced in budgeting, forecasting, and KPI-driven management.
• Highly agile, with sound judgement, autonomy, discretion, and the ability to lead through ambiguity.
• Strong ability to triage, prioritize, make decisions, and keep stakeholders aligned while removing roadblocks for senior leadership.
• Experience managing teams and developing senior-level talent.
• Flexibility to work outside of normal business hours, a frequent requirement.
• Demonstrated results orientation and a proactive, solutions-focused approach